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AutoNation Honda Dulles - Service Center

Sterling, VA

4.6
1,370 Reviews

1,370 Reviews of AutoNation Honda Dulles - Service Center

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June 28, 2022

Fawad and all the service personnel are very friendly. My thanks for the car wash Whenever My car is serviced.m More

by Granny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fawad Hassan
Jun 29, 2022 -

AutoNation Honda Dulles responded

Hello Granny, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 28, 2022

The Dulles Honda is awesome. The advisors are very courteous and thorough with their explanations. The service department is fair and does a great job with both maintenance and r More

by Jgoddard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Demetrius Berryman
Jun 30, 2022 -

AutoNation Honda Dulles responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

June 28, 2022

Very accessible -easy to get an appointment and talk with someone. The service dept. are thorough and, I believe, honest about their assessment of your vehicle's needs, stating what should be done now and wh More

by dcr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fawad
Jul 01, 2022 -

AutoNation Honda Dulles responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 27, 2022

Ready earlier than promised and service was excellently managed. I have used this dealer for several years now and each time they seem to be better than the last More

by DHUE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lost service sheet but he was good
Jun 29, 2022 -

AutoNation Honda Dulles responded

Hi Dhue, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 27, 2022

Excellent service, I waited for the service at wait room. Got notification all the time for updates. Allana was awesome in communicating and keep me informed. More

by Claudio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allana
Jun 29, 2022 -

AutoNation Honda Dulles responded

Hi Claudio, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 26, 2022

Service was excellent and very efficient. We will be back for our next oil and tire rotation. More

by Andrea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Kearney
Jun 27, 2022 -

AutoNation Honda Dulles responded

Hi Andrea, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 25, 2022

I appreciate that you found the problem with the alternator and fixed it quickly. I wish you had fixed the tail light that you noticed was not working because I was not aware of that and it is a tra More

by ktnorman7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jun 27, 2022 -

AutoNation Honda Dulles responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

June 23, 2022

Appointment was to address a regular service reminder. Alanna was a great communicator who kept me in the loop throughout the entire process. More

by gwburns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alanna
Jun 24, 2022 -

AutoNation Honda Dulles responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 23, 2022

Very pleasant and friendly. Service manager worked to make the check in and checkout process as easy as possible More

by Alague_20165
Recommend Dealer
Yes
Employees Worked With
Hassan and Jorge
Jun 24, 2022 -

AutoNation Honda Dulles responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 23, 2022

I am concerned because two days after the service I went on a trip from VA to ME. Half way on the trip we heard some clanking noise . We stoped at a tire service center and found out that the oil pan cove More

by hanzsheilahanz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hassan
Jun 24, 2022 -

AutoNation Honda Dulles responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (571) 357-3961. We hope to hear from you.

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