AutoNation Honda Dulles - Service Center
Sterling, VA
1,370 Reviews of AutoNation Honda Dulles - Service Center
The Dulles Honda is awesome. The advisors are very courteous and thorough with their explanations. The service department is fair and does a great job with both maintenance and r The advisors are very courteous and thorough with their explanations. The service department is fair and does a great job with both maintenance and repairs. More
Very accessible -easy to get an appointment and talk with someone. The service dept. are thorough and, I believe, honest about their assessment of your vehicle's needs, stating what should be done now and wh someone. The service dept. are thorough and, I believe, honest about their assessment of your vehicle's needs, stating what should be done now and what can wait. Most recently, Fawad helped me out identifying what I thought was a problem with the transmission (turned out to be a significantly more minor issue -air filter-, thankfully), prior to an upcoming road trip. The car ran noticeably better after their work. More
Ready earlier than promised and service was excellently managed. I have used this dealer for several years now and each time they seem to be better than the last managed. I have used this dealer for several years now and each time they seem to be better than the last More
Excellent service, I waited for the service at wait room. Got notification all the time for updates. Allana was awesome in communicating and keep me informed. Got notification all the time for updates. Allana was awesome in communicating and keep me informed. More
I appreciate that you found the problem with the alternator and fixed it quickly. I wish you had fixed the tail light that you noticed was not working because I was not aware of that and it is a tra alternator and fixed it quickly. I wish you had fixed the tail light that you noticed was not working because I was not aware of that and it is a traffic violation. I don’t want to get pulled over by the police. Otherwise everything was ok. More
I am concerned because two days after the service I went on a trip from VA to ME. Half way on the trip we heard some clanking noise . We stoped at a tire service center and found out that the oil pan cove on a trip from VA to ME. Half way on the trip we heard some clanking noise . We stoped at a tire service center and found out that the oil pan cover was loose and hitting the ground. The service people had to zip tie the oil pan cover several times. Since I had the car aligned, transmission flushed and fluid changed I wondered why the loose oil pan cover was not discovered. That is the reason why I said I would not recommend this service center. This is the first time I had a problem More