AutoNation Honda Dulles - Service Center

They were attentive, reliable and didn’t push for the extras when I went for a routine oil change. extras when I went for a routine oil change. More

I made an appointment for an oil change and I arrived about 20 minutes early. When I drove into the service area, no one seemed to notice that I was there. After a few minutes, I just stepped out and loo about 20 minutes early. When I drove into the service area, no one seemed to notice that I was there. After a few minutes, I just stepped out and looked for someone. No one acknowledged me still. So then I just walked over to one of the people sitting a desk and asked if I had to check in. He didn't look at me because he was busy working, and he just said to wait at my vehicle and someone will come to me. So I sat in my car. 25 minutes later, a man walked up to my car and asked if anyone had helped me yet. This was only because I was blocking a person behind me whom he was helping. I said no one helped me yet, so he helps me. He finally processes my car and I go to the waiting room. This was about 8 minutes after my scheduled time. The dealership just didn't seem friendly. I have been to a few before for service and they treat you like royalty. This place not so much. I'll probably go back for service because they are close to me. If there was another dealership that was around me, I would probably not come back here. More

My car popped a service message while I was out driving, and I was able to get an appointment to have my car checked the same day! Adam took care of me and my car and made sure to explain everything I neede and I was able to get an appointment to have my car checked the same day! Adam took care of me and my car and made sure to explain everything I needed to know! (I don't speak "car"). I was able to get a shuttle ride home, and do what I had planned for the day - AND get my car back the same day! Fantastic service, thank you Adam!! Will definitely go again More

Hector was great to work with. Sent me texts to keep me updated on their progress. Sent me texts to keep me updated on their progress. More

Adam our service rep always provides me with exceptional service. He is always professional and gives me a very positive experience. service. He is always professional and gives me a very positive experience. More

I have been bringing my car here for service since I bought it in 2014. Everyone in the service center is knowledgeable, professional and helpful. I can count on the service my car gets to be reliable. bought it in 2014. Everyone in the service center is knowledgeable, professional and helpful. I can count on the service my car gets to be reliable. More

Mike, the service rep, was great. He was patient to hear my concern on the weak key design by Honda and spent time to fix the key battery alignment problem. He was patient to hear my concern on the weak key design by Honda and spent time to fix the key battery alignment problem. More

Purchasing our minivan through AutoNation Honda Dulles was a great experience, but what has impressed me more was the service we experience after the purchase. Consistently professional, friendly, and ti was a great experience, but what has impressed me more was the service we experience after the purchase. Consistently professional, friendly, and timely service for all of our minivan needs. We are helped every time by the same service rep (Oscar is the best!) and he really knows what he is doing, and the particulars of our vehicle. He once recommended we replace one tire, when I asked if we should replace the others, he noted their tread value and said we could wait on it. That is honesty! We are definitely loyal customers and would recommend this dealership to our friends. I also appreciate the complimentary carwash at the end of every service. More

The service advisor was very friendly and professional, he explained clearly all the services that I needed for my vehicle. he explained clearly all the services that I needed for my vehicle. More

Service was done with full satisfaction as per service schedule...service associate was very nice and cooperative Thanks so much schedule...service associate was very nice and cooperative Thanks so much More