AutoNation Honda Dulles - Service Center

I have bought and leased cars from this dealership from the 1980’s. Last week I took my CRV to be serviced and was met by the Sales and Leasing consultant, Mr. Sam Chowdhury and asked him to answer a few q the 1980’s. Last week I took my CRV to be serviced and was met by the Sales and Leasing consultant, Mr. Sam Chowdhury and asked him to answer a few questions about my service contract. He couldn’t have been nicer. I met with the General Manager, Mr. Pete Walsh and he explained the service contract and even allowed me to turn in my leased CRV for a new 2022 CRV a few months early and he genuinely wanted me to be happy. Everyone at this dealership is friendly, professional, and caring. Thank you so much. I’m happy with my new car, and the terrific people at Auto Nation Honda Dulles. Linda Musgrave More

This dealership has always been fair in its dealings with with us. We never get the runaround. with us. We never get the runaround. More

The dealership is bright, clean, and has refreshments while you wait. There was about a 15 minute wait to see the service manager. I needed a tire replaced due to a nail and the service was completed in while you wait. There was about a 15 minute wait to see the service manager. I needed a tire replaced due to a nail and the service was completed in under an hour. Complimentary car wash was provided. I wasn't able to get anyone to answer the service phone line so talked with someone on their chat and got another direct phone number which was answered. More

Very Quick and Prompt Service. Efficient staff and clean wafting area with coffee and tea facilities Efficient staff and clean wafting area with coffee and tea facilities More

Even though I didn't buy my car here, I keep coming back to this dealership for the customer service. I had to get routine service, and inquired about other options. Alanna was super helpful giving me a bre to this dealership for the customer service. I had to get routine service, and inquired about other options. Alanna was super helpful giving me a breakdown of the costs. Always excellent service! Even on a Saturday the wait time was fast! More

My CPO ‘16 Honda Civic was purchased from them in nov’19 and I’m obsessed. I recently dropped it off for maintenance. Demetrius Berryman is kind and didn’t hesitate to answer my questions. My experience wa and I’m obsessed. I recently dropped it off for maintenance. Demetrius Berryman is kind and didn’t hesitate to answer my questions. My experience was quick , stress free and the quote was presented upfront! Don’t hesitate, just go :) More

Amazing service at the service department! from Adam Kearney. He takes care of our cars and always provides 5 star service at every step! I am a repeat customer due to the ease and support tha from Adam Kearney. He takes care of our cars and always provides 5 star service at every step! I am a repeat customer due to the ease and support that my service advisor; Adam and Bryan who works at the shop always provide when I come for service. Top notch process, professionals and acknowledgeable and a friendly "feel like family" attitude. Great team to do business with. More

Excellent customer service, fast service, great location, good support, full information in details, free coffe!! good support, full information in details, free coffe!! More

EXCELLENT customer service. My Honda Fit's engine splash's didn't survive the flash flooding over the weekend, and I wasn't sure when I was going to be able to get in for servi My Honda Fit's engine splash's didn't survive the flash flooding over the weekend, and I wasn't sure when I was going to be able to get in for service. Not only did they find me an emergency spot, but they fixed everything AND did scheduled maintenance in record time. Great service all around, polite and courteous, and very efficient. Thank you!!! More

I recommend Honda of Dulles. Have had good experiences here with the sales and service staff. Customer for 10+ years. Have had good experiences here with the sales and service staff. Customer for 10+ years. More