Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

AutoNation Honda Dulles - Service Center

Sterling, VA

4.6
1,366 Reviews

1,366 Reviews of AutoNation Honda Dulles - Service Center

Sort by
December 05, 2023

Instead of performing the service that I made the appointment, dealer wasted my time recommending services that I didn’t ask for. More

by Do19CRV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Candice
Report | Print
Dec 07, 2023 -

AutoNation Honda Dulles responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda Dulles take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (571) 357-3961 to discuss what we can do to help.

December 04, 2023

The service agent was very professional. He explained everthing that had been done. If not for my need to get back to North Carolina. I would have had your dealership fix my vAN rATING IS 5 More

by curry578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Doe
Report | Print
Dec 07, 2023 -

AutoNation Honda Dulles responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Dulles. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2023

I’ve bought cars and had them serviced here. I’ve always been happy with the results and I know I’ll get outstanding customer service. More

by CookieMaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Dec 05, 2023 -

AutoNation Honda Dulles responded

Hi, thank you for taking the time to leave a review for us at AutoNation Honda Dulles. We're happy we could meet your expectations! Feel free to stop by if you ever need any more help.

December 01, 2023

Good service. Kept me appraised of the status of my vehicle. Provided accurate estimate . Very friendly. More

by lyford.mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Ortiz
Report | Print
Dec 04, 2023 -

AutoNation Honda Dulles responded

Hi, we are pleased to hear you had such a positive experience with us, Lyford! Feel free to stop by if you ever need any more help.

December 01, 2023

Amazing customer service. I showed up without an appointment for an oil change, which Popped up unexpectedly and needed it done because I was heading out on the road Friday. More

by AIDPPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fawad
Report | Print
Dec 04, 2023 -

AutoNation Honda Dulles responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 29, 2023

Appreciate Adam's attention and assistance with the service of my vehicle. He was very professional, knowledge and was willing to do what he could to figure out the problem. More

by wanda.menefee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Kearney
Report | Print
Dec 01, 2023 -

AutoNation Honda Dulles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 29, 2023

Well treated, they were prompt when we arrived for warranty repair. I would definitely recommend. More

by Doug
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Dec 01, 2023 -

AutoNation Honda Dulles responded

Thanks so much for the warm recommendation of the team here at AutoNation Honda Dulles. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Dec 07, 2023 -

Doug responded

You are welcome .

November 28, 2023

I have had all good experiences with this dealership so far while dealing with their sales team and services team More

by Avi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candice, Mike
Report | Print
Nov 30, 2023 -

AutoNation Honda Dulles responded

Hi Avi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 28, 2023

Great communication. Very easy to schedule appointments. Michael was our service manager and did a GREAT job More

by Jppug6063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Helmke
Report | Print
Nov 30, 2023 -

AutoNation Honda Dulles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 28, 2023

Reliable service, good communication, no problems. Have been taking my Hondas there for a few years. More

by skneumiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fawad
Report | Print
Nov 30, 2023 -

AutoNation Honda Dulles responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

1
...
5
6
7
...
137