AutoNation Honda Dulles - Service Center

Wonderful service center. Pickup and drop off available. Paul handled everything with ease. Easy and effortless service. Pickup and drop off available. Paul handled everything with ease. Easy and effortless service. More

The service at AutoNation Honda Dulles is exceptional! We are always impressed with our preferred service writer, Adam, Kearney, who sees us immediately when we pull in, and always knows exactly what to d We are always impressed with our preferred service writer, Adam, Kearney, who sees us immediately when we pull in, and always knows exactly what to do. He takes great care of my whole family, and we put our faith and trust in him with gratitude. He is a huge part of the reason we continue to come back to the dealership year after year, and we are on our sixth or seventh lease and counting. Their sales department is also outstanding. Highly recommend! More

We were very pleased with the service we received. Everyone was pleasant, the work was done efficiently, and the results (we had dent protection) was perfect Everyone was pleasant, the work was done efficiently, and the results (we had dent protection) was perfect More

They r very friendly and lets you know exactly what they r doing. They explain everything to you. r doing. They explain everything to you. More

Excellent sales and service. Easy to schedule service, great range of service hours. Nice waiting area. Fawad is terrific to deal with. Everything explained in detail. Every Easy to schedule service, great range of service hours. Nice waiting area. Fawad is terrific to deal with. Everything explained in detail. Everyone very helpful. More

Adam in service department went above and beyond to help me. My appointment had been mistakenly made wit Chevy. Adam worked me in for a repair and the repair was completed the same day. Adam even arranged me. My appointment had been mistakenly made wit Chevy. Adam worked me in for a repair and the repair was completed the same day. Adam even arranged for Lyft service to and from my current address. Since I am from out of town and only have one car I much appreciated the service More

Took my vehicle in for service as all my check engine warning lights were on. I purchased the vehicle a couple months back and it was just out of warranty, but the dealership covered the cost of repairs warning lights were on. I purchased the vehicle a couple months back and it was just out of warranty, but the dealership covered the cost of repairs and a big thanks to Adam for making that possible. My second car purchased from this dealership, and it is because of the friendly staff and excellent service. More

Good personal, confortable place to wait for my car and the get my car ready before I thought the get my car ready before I thought More

We exclusively use AutoNation for all of our Honda leases, purchases, and servicing. Fawad is excellent in the service department and Sam is a good and kind salesperson. Our experience at AutoNation h leases, purchases, and servicing. Fawad is excellent in the service department and Sam is a good and kind salesperson. Our experience at AutoNation has consistently been excellent. More

Service technicians are lazy. They do not actually check for problems but check off as if they did. 2nd visit, they recommend services that are unnecessary, because they do not ch They do not actually check for problems but check off as if they did. 2nd visit, they recommend services that are unnecessary, because they do not check. Previous Asst Svc Manager, Jorge (George) was great and cared. Of course he left. Example from last 3 visits: Checked off that cabin air filter was good to go, actually had a full bird nest on it. George saw it and replaced. 2nd time, I told the story to person helping me. And then I said let's check. Sure enough, filthy again but technicians had checked off good to go. 3rd time (last week) technician said it needed to be replaced not knowing that it was replaced less than 5k miles ago because the person you deal with face to face had replaced it free of charge after discovering it on the 2nd visit. Therefore it did not show up as having been done and so the technician just said needs new cabin air filter. When it was checked it was perfectly clean. I used to trust the dealership completely. But seems like those guys are all gone. More