AutoNation Honda Dulles - Service Center

Took my vehicle in for service as all my check engine warning lights were on. I purchased the vehicle a couple months back and it was just out of warranty, but the dealership covered the cost of repairs warning lights were on. I purchased the vehicle a couple months back and it was just out of warranty, but the dealership covered the cost of repairs and a big thanks to Adam for making that possible. My second car purchased from this dealership, and it is because of the friendly staff and excellent service. More

Good personal, confortable place to wait for my car and the get my car ready before I thought the get my car ready before I thought More

Service technicians are lazy. They do not actually check for problems but check off as if they did. 2nd visit, they recommend services that are unnecessary, because they do not ch They do not actually check for problems but check off as if they did. 2nd visit, they recommend services that are unnecessary, because they do not check. Previous Asst Svc Manager, Jorge (George) was great and cared. Of course he left. Example from last 3 visits: Checked off that cabin air filter was good to go, actually had a full bird nest on it. George saw it and replaced. 2nd time, I told the story to person helping me. And then I said let's check. Sure enough, filthy again but technicians had checked off good to go. 3rd time (last week) technician said it needed to be replaced not knowing that it was replaced less than 5k miles ago because the person you deal with face to face had replaced it free of charge after discovering it on the 2nd visit. Therefore it did not show up as having been done and so the technician just said needs new cabin air filter. When it was checked it was perfectly clean. I used to trust the dealership completely. But seems like those guys are all gone. More

Paul, our service advisor, was very informative and helpful. He went above and beyond to make sure we were taken care of . helpful. He went above and beyond to make sure we were taken care of . More

Alanna Baylor was helpful during my car maintenance. She explained everything to me in details. She explained everything to me in details. More

Jorge at Auto Nation Honda Dulles was great. He was very informative and my experience was outstanding!!! He was very informative and my experience was outstanding!!! More

Great experience as usual. Honest and no pressure maintenance suggestions. The staff are always friendly and helpful. Honest and no pressure maintenance suggestions. The staff are always friendly and helpful. More

Everyone was super friendly and made it super easy to get my vehicle in quickly to be serviced. Oscar was amazing. my vehicle in quickly to be serviced. Oscar was amazing. More

I always get great service every time my car needs something. My service advisor Paul kept me informed of the progress. something. My service advisor Paul kept me informed of the progress. More

I always have a great experience with exceptional service every time I go get my car checked every time I go get my car checked More