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AutoNation Honda Dulles - Service Center

Sterling, VA

4.6
1,377 Reviews

1,377 Reviews of AutoNation Honda Dulles - Service Center

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June 11, 2024

Agts excellent. ..professional and polite. Helpful in explaining tech questions. However, in trying to contact the dealership ... I have had difficulty. Either there More

by gjj.86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Kearney
Jun 13, 2024 -

AutoNation Honda Dulles responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (571) 357-3961 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

June 08, 2024

Fawad is an outstanding sales rep. He gives excellent service and knows his business well I would strongly recommend bringing my vehicle for service to Fawad. More

by lightflow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fawad
Jun 12, 2024 -

AutoNation Honda Dulles responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 06, 2024

It's was quick easy and I was given excellentservice, we'll definitely be going back any repairs I need More

by Reggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Jun 11, 2024 -

AutoNation Honda Dulles responded

Hi Reggie, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 05, 2024

I am really satisfied with Honda Dealership service. I trust them with all my vehicle’s needs. More

by Vivian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fawad Hassan
Jun 07, 2024 -

AutoNation Honda Dulles responded

Hi Vivian, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 04, 2024

Exceeded expectations by completing service in less time than quoted and did not pressure me to add additional services. More

by Grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Ortiz
Jun 07, 2024 -

AutoNation Honda Dulles responded

Hi Grace, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2024

The online scheduling was efficient. Everyone that I came in contact with was professional and courteous. More

by kevinh_65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fawad
Jun 07, 2024 -

AutoNation Honda Dulles responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2024

The wait is terrible. No sense of purpose. Makes you feel like they are doing you a favor. Terrible customer service. More

by Odessey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not known
Jun 05, 2024 -

AutoNation Honda Dulles responded

Hello, we strive for 100% satisfaction, and we regret to find out that this was not the case. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (571) 357-3961 to discuss what we can do to help.

May 28, 2024

Very professional customer service. Vehicle was serviced for an extended warranty free of charge that I would not even had known about had they not told me saving me hundreds of dollar More

by jpgaloski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
May 30, 2024 -

AutoNation Honda Dulles responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 27, 2024

Service was timely and efficient. Adam was informative and easily understood. All aspects of this visit were excellent. More

by rmunse
Recommend Dealer
Yes
Employees Worked With
Adam
May 29, 2024 -

AutoNation Honda Dulles responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Dulles. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 25, 2024

Friendly, knowledgeable personnel. Never feel like I’m being pressured to have unnecessary work performed. Class operation More

by entwistlejames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 27, 2024 -

AutoNation Honda Dulles responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

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