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AutoNation Honda Dulles - Service Center

Sterling, VA

4.6
1,377 Reviews

1,377 Reviews of AutoNation Honda Dulles - Service Center

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March 02, 2023

Been going to this dealership for 15 years. Always great to deal with. Honest, friendly, prompt service. Michael Helmke and Adam Kearney always go above and beyond! highly recommend them. More

by jnpgonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Helmke, Adam Kearney
Mar 06, 2023 -

AutoNation Honda Dulles responded

Hello ,We appreciate you taking the time to leave us a respon We appreciate your recommendation of AutoNation Honda Dulles and we hope to be of service again in the future. se, Jnpgonzalez!

March 01, 2023

Excellent resolution of some error code issues I couldn't get resolved at my local dealer. Thanks Michael! More

by joshedwardludwig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 06, 2023 -

AutoNation Honda Dulles responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 28, 2023

My service advisor, Adam, always helps me make informed decisions about which work needs to be done now, and what can wait. Work is done when promised and as promised. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Mar 04, 2023 -

AutoNation Honda Dulles responded

Hi Dan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 27, 2023

It was easy to make an appointment with the dealer through Adam for my yearly safety inspection, with its extended hours and availability of services compared to other local Honda dealers. Even though More

by 2002HondaCRV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Kearney
Mar 04, 2023 -

AutoNation Honda Dulles responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 27, 2023

Very professional and kind. Provided the detail information about the repair. Also provided shuttle service (Lyft) More

by seonghoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Mar 04, 2023 -

AutoNation Honda Dulles responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 25, 2023

Needed new tire due nail. Service was great as always. Paul explained condition of my tire and why I needed a new tire. Received a call when my car was ready. Paul explained s More

by eacobb8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Katona
Mar 01, 2023 -

AutoNation Honda Dulles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 22, 2023

Very happy with the service provided . Most importantly I can trust Fawad Hassan with my car. More

by Sohail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fawad Hassan
Feb 25, 2023 -

AutoNation Honda Dulles responded

Hi Sohail, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Feb 25, 2023 -

Sohail responded

Yes

February 21, 2023

Service was great. Paul kept me updated on status of service and, at the end, thoroughly went through service items rendered. More

by Honda58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Katona
Feb 25, 2023 -

AutoNation Honda Dulles responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 21, 2023

I have been visiting the dealership since 2015. I like their good and prompt service. More

by Siva N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Kearney
Feb 25, 2023 -

AutoNation Honda Dulles responded

Hi Siva, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Dulles. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 20, 2023

Like the convenience of the dealership being close to work. And the information that Mr. Hassan gave me about what my car needed at this visit. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fawad Hassan
Feb 23, 2023 -

AutoNation Honda Dulles responded

Hi Dave, thank you for your positive review. We're happy to have been of service to you. We hope to be of service to you again in the future. Best wishes, AutoNation Honda Dulles

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