Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

AutoNation Honda Dulles - Service Center

Sterling, VA

4.6
1,377 Reviews

1,377 Reviews of AutoNation Honda Dulles - Service Center

Sort by
June 12, 2023

Hector was great. He fully explained the needed services and pricing requirements. I would recommend him to others. More

by fredfull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Report | Print
Jun 19, 2023 -

AutoNation Honda Dulles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 11, 2023

Each component of the dealership appears to be excellent. Staff is credentialed and competent. Each member of the staff is supportive of one another and the customer. And the environment is pleasant, safe an More

by lovelacebridget
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Sam
Report | Print
Jun 16, 2023 -

AutoNation Honda Dulles responded

Hello, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

June 07, 2023

Quickly diagnosed my issue, located hard to find parts and installed them to get me back on the road. More

by btaff82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Report | Print
Jun 11, 2023 -

AutoNation Honda Dulles responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 06, 2023

My recall service and inspection went very smoothly and quickly. Everyone was very friendly and communicative. Oscar was great. More

by Batemanl88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Castro, Fahwad
Report | Print
Jun 09, 2023 -

AutoNation Honda Dulles responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 05, 2023

Adam provided outstanding services and he is very prompt, courteous and friendly person. I would like to see him again and again. More

by Bharat Patel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Jun 08, 2023 -

AutoNation Honda Dulles responded

Hi Bharat, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Dulles. Please don't hesitate to reach out if there's anything additional we can do for you.

June 05, 2023

Issue was not fixed and they couldn'tfind the issue as well, they are not responsive as they used to be before. More

by sravankumar.mittapally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Report | Print
Jun 08, 2023 -

AutoNation Honda Dulles responded

Hi, we are disappointed to hear that you did not have a more positive experience with us at AutoNation Honda Dulles. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (571) 357-3961.

Jun 09, 2023 -

sravankumar.mittapally responded

Why autonation want me to call them when they are not even return the call, is it just for wasting my time? I tried to reach out based on your response and experienced the above. Your database definitely have my contact details, if you would like to resolve my issue call me any time, I won't send you into endless loop and won't send you to an unattended voice mail like autonation do to its customers. If the manager is really caring about service on a serious note provide office extension details not general number which used for all services to make fool us customers.

June 02, 2023

Friendly and helpful service advisors. Problem is, how long they take if you have to wait. I was there from 2:30 to 6;00PM. Might have to find somewhere else or leave overnight for service More

by cookrobert026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can't remember.
Report | Print
Jun 05, 2023 -

AutoNation Honda Dulles responded

Hello, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (571) 357-3961 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

June 01, 2023

The service department was very courteous, prompt, and friendly. Kept me updated on progress of my car and costs. More

by Conniegray84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Paul
Report | Print
Jun 05, 2023 -

AutoNation Honda Dulles responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

June 01, 2023

Adam is the reason I have all my work done at Autonation Honda Dulles. He’s an honest rep in the service department. His team of mechanics do great work. More

by db
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Kearney
Report | Print
Jun 05, 2023 -

AutoNation Honda Dulles responded

Hi, thank you for your kind review; we are happy to pass along your comments to Adam here at AutoNation Honda Dulles! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

May 31, 2023

Called service department and asked for an oil change appointment and was told by the associate that the price I was quoted was incorrect even though I had a statement with the price and suddenly she han More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Services
Report | Print
Jun 05, 2023 -

AutoNation Honda Dulles responded

Hi Jamie, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (571) 357-3961 -- we hope to hear from you soon.

1
...
23
24
25
...
138