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AutoNation Honda Dulles - Service Center

Sterling, VA

4.6
1,377 Reviews

1,377 Reviews of AutoNation Honda Dulles - Service Center

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July 21, 2023

Fahwad did everything he could to make sure my service visit was pleasant and the wiek done properly. More

by ST Bear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fahwad Hassan
Jul 26, 2023 -

AutoNation Honda Dulles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Aug 12, 2023 -

ST Bear responded

After reviewing the damage done to my car and the poor response from the service department I will never use this poor excuse of a garage ever again. From mirrors falling off the car after a recall to dents in the door this place deserves a big fat 0.

July 20, 2023

Alway comfortable with how Adam handles my service needs. Additionally, he consistently provides me with good information relating to current and or future recommendations allowing me to make informed decis More

by joesullivan47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Kearney
Jul 26, 2023 -

AutoNation Honda Dulles responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 19, 2023

Prompt courteous service every time. They always let me know what my car needs and what is required during that visit. They provide pictures of checked items (tires, brake pads, etc). More

by thompsce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fawad
Jul 25, 2023 -

AutoNation Honda Dulles responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 19, 2023

The servicing of my car was very professionally handled. Michael was extremely polite and helpful. More

by trachna22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Helmke
Jul 24, 2023 -

AutoNation Honda Dulles responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 19, 2023

Smooth routine servicing visit and Oscar had the answers to my questions. Professionalism was exhibited by all Honda employees encountered and I was treated with kindness and respect. More

by Lucy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Jul 24, 2023 -

AutoNation Honda Dulles responded

Hi Lucy, we're happy you found our staff so supportive during your experience here at AutoNation Honda Dulles. Please don't hesitate to reach out if there's anything additional we can do for you.

July 17, 2023

Great experience with the service center. The communication was effective and they kept me informed about the service of my car. More

by Vaijanath S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Jul 25, 2023 -

AutoNation Honda Dulles responded

Hi Vaijanath, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Jul 25, 2023 -

Vaijanath S responded

I have been to this service center couple of times and Adam was very helpful during the service process. He communicated and informed all the services.

July 17, 2023

The service provided by Adam was excellent. I came in for Honda service pass covered oil change and tire rotation. Was taken care of very well. More

by AdQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Jul 25, 2023 -

AutoNation Honda Dulles responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

July 16, 2023

Easy Checkin and checkout Aaron kept me well informed of the status of my vehicle. More

by sgoj0127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron,Dave,Brian
Jul 20, 2023 -

AutoNation Honda Dulles responded

We are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

July 16, 2023

I can always count on great service at Dulles Honda. Hector is a great Service Manager always ready to answer all my questions about what needs to be serviced on my CRV. I can count on the work being More

by Libbyallair7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Cabrera Altamar
Jul 20, 2023 -

AutoNation Honda Dulles responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 14, 2023

Very efficient in documenting the status of car when you bring in for service. They have tablets to record all details. Going green for the environment. More

by bernadettem76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Michael, Justin and Melanie
Jul 19, 2023 -

AutoNation Honda Dulles responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

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