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AutoNation Honda Dulles - Service Center

Sterling, VA

4.6
1,376 Reviews

1,376 Reviews of AutoNation Honda Dulles - Service Center

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September 15, 2023

Recall was handled very efficiently and wait time was great. thanks.You I always wait and area is clean and friendly More

by ckuhl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Ortiz
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Sep 18, 2023 -

AutoNation Honda Dulles responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 15, 2023

Dealership is too short staff mechanics and wait times on service repairs are well over 2 hours. But, unfortunately, they tell you under 1 hours when you book a "wait" service More

by lenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont remember
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Sep 18, 2023 -

AutoNation Honda Dulles responded

Hello Lenny, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (571) 357-3961 -- we hope to hear from you soon.

September 14, 2023

Always clean. Adam is the best. Always goes out of his way to help me. More

by Stephanie Stahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Kearney
Report | Print
Sep 18, 2023 -

AutoNation Honda Dulles responded

Hi Stephanie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 14, 2023

Michael is the best. He always give us the best advice and service for my car. More

by Bianca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Sep 18, 2023 -

AutoNation Honda Dulles responded

Hi Bianca, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

September 14, 2023

Work performed at a surprisingly low cost for a dealer. I normally avoid dealers but will go back More

by mlongshot18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Sep 18, 2023 -

AutoNation Honda Dulles responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 12, 2023

I received great and informative service on my 2023 Honda HRV. A great experience all around. I will return again. Thanks More

by BigSwingingD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Kearney
Report | Print
Sep 16, 2023 -

AutoNation Honda Dulles responded

Hello, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 11, 2023

Service was great. Service rep was professional and direct. Could not have asked for a better rep. More

by erick.pena.castillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Kearney
Report | Print
Sep 15, 2023 -

AutoNation Honda Dulles responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 11, 2023

I had my 2022 Passport vehicle inspected for VA Safety Decal at Auto Nation dealership in Sterling, VA by the service team led by Adam Kearney. Outstanding service as always!. More

by George V.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Kearney
Report | Print
Sep 15, 2023 -

AutoNation Honda Dulles responded

Hello George, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 09, 2023

Did a great job as usual. Sent me texts along the way. Checkout was good too. More

by Sterling customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam and Candice
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Sep 13, 2023 -

AutoNation Honda Dulles responded

Hi, we are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 08, 2023

Adam is great it does appear he has to do everything could you be understaffed? More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Kearney
Report | Print
Sep 12, 2023 -

AutoNation Honda Dulles responded

Hi Carol, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Dulles! Don't hesitate to call us if you ever need anything. Be safe on the road!

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