AutoNation Honda Dulles - Service Center

Took minivan in to fix power doors and to have state inspection. Called back to tell me that the engine mounts were broken and needed to be replaced ($800) and the car will not pass state inspection. inspection. Called back to tell me that the engine mounts were broken and needed to be replaced ($800) and the car will not pass state inspection. Checked the state DMV website to find that the engine mounts are not part of the state inspection protocol. Picked up the car immediately (without calling first). Took it to Goodyear in Ashburn and my minivan passed state inspection without any problem. These guys are CROOKS...RUN AWAY. More

This morning they recommended brake service and said we could drive it to work and come back at night to get it done. Tonight they said both rotors needed replacement and it would be $100 more than estimat could drive it to work and come back at night to get it done. Tonight they said both rotors needed replacement and it would be $100 more than estimated earlier. They were either incompitant in the morning or illegitimate at night. No matter what it is unlikely we will buy (something we planned in the next 60 days) or service with them again. We will even consider other brands more seriously. More

No hassles. Price quoted was what I was charged. Huge contrast to the other major nova honda dealer. Every time I took it there, I was always surprised with unexpected charges and received a lot of pres contrast to the other major nova honda dealer. Every time I took it there, I was always surprised with unexpected charges and received a lot of pressure to buy additional "recommended" services. Thank you Honda of Dulles for providing excellent and reputable service. When are you opening an Acura dealership? More

I hated their Car repair service. I live in Ashburn and I have Honda civic 1998 one owner car, 100K miles. My check engine light got on and I took it to them. Intially after diagnosis they told me its gonna have Honda civic 1998 one owner car, 100K miles. My check engine light got on and I took it to them. Intially after diagnosis they told me its gonna cast $325. I agreed. After few hours they called me after chaging parts that it needs more repair and gave me estimation of $700. Well I agreed. Then they told me it needs a fuse and that will be available tomorrow. Now I was stuck because they already changed few parts. So the final bill was $1167. I paid that money and after 1 day my car stopped at the middle of waxpool road. I almost got killed because they cars come at very high speed. I took my car back to them 3 times and after a day it stops. Now they told me that the have a mechanic who has 32 years experience with Honda and he thinks that some wiring needs to be replaced which connects the car computer. since car engine light just turned on and now it is not even moving I agreed for more repairs. They charged me $138 more. All it means that my car didnt need any alternator to be changed, battery or any other parts. Thats how their diagnostics process works. The even dont know what needs to be changed in the car. So today 1/13/2012 my cars engine light came back and when I took my car again, they are telling me that it needs a new computer which is $1000. What the xxxx .If you guys knew that my car needs a new computer why u keep on changing parts and charging me for nothing. my car is still at the shop. I am frustrated and dont know what to do. ishaq_khan35@hotmail.com 507-351-3646 More

They'll screw you with a smile. For a Door Lock Actuator they tried to charge me $294.75 quoting $85 for the part. Actual cost for the part is $37 and 1 hour labor. They also wanted $100 to diagnose the pro they tried to charge me $294.75 quoting $85 for the part. Actual cost for the part is $37 and 1 hour labor. They also wanted $100 to diagnose the problem. That charge disappeared fortunately. Front Brake Pads and resurface / turn Rotors they tried to charge me $395.00 quoting $99 for parts. Actual cost for parts is $55 or so shipped, OEM. With labor cost averages $100 - $250 for the front. They wanted $800 to get both sides done. Along with those they wanted to change my power steering fluid, transmission fluid and pollen? filter for $105-$110 a piece. No thanks. 2007 Honda Civic 65k miles. Shop around, get a second opinion. Don't agree to anything up front. Check how much the stuff should cost first. More

I went to one of these auto shops trying to fix a problem with my accord. They told me it would cost me almost $500 because I have a broken something or another. I went for a second opinion and Im so glad I with my accord. They told me it would cost me almost $500 because I have a broken something or another. I went for a second opinion and Im so glad I found Honda of Dulles. It was a fifty dollar part and they charged me a hour to install it. For less money and better quality I got all my problems solved. Thank you Honda of Dulles. More

I came to Honda needing an oil change. The last place I went to messed up my drain plug and I had to replace it and I wasn’t too happy with that. I wasn’t too sure about the price different but I wanted to went to messed up my drain plug and I had to replace it and I wasn’t too happy with that. I wasn’t too sure about the price different but I wanted to be assured that it would get done correct. To my surprise the price wasn’t too much more and I know it got done correct, and in a timely manner. I will be back for all my service needs from now on. More