AutoNation Honda Dulles - Service Center
Sterling, VA
1,359 Reviews of AutoNation Honda Dulles - Service Center
The right service attitude, Confirming the problem was difficult. A mechanical knock is still present, because the technician did not believe the knock/rattle was a mechanical problem. The technician difficult. A mechanical knock is still present, because the technician did not believe the knock/rattle was a mechanical problem. The technician had a different, underestimated, opinion of the engine's performance capability. Being the only driver, of this car, I know the engine response and power is low, but was unable to quantify the loss. Additionally, the engine's data shows that the combustion is in specification, but could not get performance numbers, nor turbo boost quantified. More
Outstanding customer service from Richard, professional, responsive, and friendly. Thank you. Scheduling on line was simple, efficient, and effective. We also appreciate the same day service. responsive, and friendly. Thank you. Scheduling on line was simple, efficient, and effective. We also appreciate the same day service. More
Service was excellent and I was kept informed of progress in resolving car problem.. Service was efficient and timely.. Adam Kearney was very helpful in explainiing the time it would take to fix the problem in resolving car problem.. Service was efficient and timely.. Adam Kearney was very helpful in explainiing the time it would take to fix the problem and ordering the part. More
I had scheduled an appointment with another Honda dealer the day before, but they were unable to complete the work. So I made an appointment online with AutoNation Honda. They were able to complete the work the day before, but they were unable to complete the work. So I made an appointment online with AutoNation Honda. They were able to complete the work in great fashion and clean my car, all on the same day! They are obviously well-versed, organized and efficient. It was a breeze working with them and I will continue to take my CR-V to them. More
The reason of the visit was recall for fuel pump change. Upon arrival I was promptly attended by the service guys and necessary work was done well on time as promised. Upon arrival I was promptly attended by the service guys and necessary work was done well on time as promised. More
The service at this dealership has always been handled with efficiency. Easy online scheduling is an added benefit. Service advisor was very helpful and work was done quickly. with efficiency. Easy online scheduling is an added benefit. Service advisor was very helpful and work was done quickly. More
Very friendly, prompt communication, answered all questions, provided estimates before work, my service advisor worked on my behalf to have most of the cost of a major repair covered by Honda. Vehicl questions, provided estimates before work, my service advisor worked on my behalf to have most of the cost of a major repair covered by Honda. Vehicle ready at time promised. More