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AutoNation Honda Dulles - Service Center

Sterling, VA

4.7
1,359 Reviews

1,359 Reviews of AutoNation Honda Dulles - Service Center

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August 09, 2021

The service was fast, exact and of good quality. Brad, the person in the reception handled everything very expertly. He also had good suggestions for future services that may be needed. Dariusz Swiet More

by Dariusz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Aug 13, 2021 -

AutoNation Honda Dulles responded

Dariusz, thank you for your kind review; we are happy to pass along your comments to Brad here at AutoNation Honda Dulles! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 08, 2021

Very pleased with the service I have received. Fawad very friendly. My car always returned to me in a very clean condition after service. Thanks to all. More

by dwillis128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fawad
Aug 13, 2021 -

AutoNation Honda Dulles responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 07, 2021

When I took my car to them for maintenance there was a dent on the windshield but when they brought the car back to me there was a big crack from where the dent was to the middle of the windshield and whe More

by Maria Anwanwan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Oscar Castro
Aug 13, 2021 -

AutoNation Honda Dulles responded

Hi Maria, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (571) 357-3961 to discuss what we can do to help.

Aug 13, 2021 -

Maria Anwanwan responded

Thank you for you response. I have called the number but it goes on auto recording and nobody is responding. I’ll be glad to contact your direct number if there’s one. Thank you.

August 07, 2021

My service advisor was very helpful, as usual. Although I had come in just for VA safety and emission check, he noted that the car was almost due for routine service. I was able to take care of that at th More

by dwream
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fawad Hassan
Aug 13, 2021 -

AutoNation Honda Dulles responded

Dwream, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Dulles! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 07, 2021

Good service Fawad provided good suggestions and details Good service Fawad provided good suggestions and details about the service. Car wash could have been better as it was not cleaned outside properly. More

by Avperumal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fawad
Aug 17, 2021 -

AutoNation Honda Dulles responded

Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

August 06, 2021

Thank you for your excellent service and customer service. Each time I have visited the dealership, every department has been professional, friendly, and helpful. I would recommend this dealership t More

by Teresakargbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shokon, service advisors
Aug 17, 2021 -

AutoNation Honda Dulles responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda Dulles and we hope to be of service again in the future.

August 05, 2021

Dulles Honda Car Dealer is full of very friendly and professional services and always! Alanna always go above and beyond to help to get my car done! More

by Sunnyface
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alanna
Aug 17, 2021 -

AutoNation Honda Dulles responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 04, 2021

I really appreciate the help that Aaron Ortiz has given me when I bring in my Honda for service and his courteous behavior. More

by Betsy Hall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Ortiz
Aug 17, 2021 -

AutoNation Honda Dulles responded

Betsy, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Dulles! If you have any further questions, please give us a call. We're always happy to help!

August 04, 2021

Great service. Always thinking about the customer and the customer’s time. More

by Leandromercedes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Ortiz
Aug 17, 2021 -

AutoNation Honda Dulles responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2021

Took my leased car for a service appt. A bit busy at first, but once served, it was with high care and clear expectations. Aaron was great and I thank him for his help. I will likely come back, but also More

by Seth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
Aug 17, 2021 -

AutoNation Honda Dulles responded

Seth, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Dulles! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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