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AutoNation Honda Dulles - Service Center

Sterling, VA

4.6
1,362 Reviews

1,362 Reviews of AutoNation Honda Dulles - Service Center

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August 26, 2021

Great service by Aaron. Check in was smooth and wait time was reasonable time. I was in and out very quickly. Everyone at the dealership was very friendly. More

by Georgie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
Sep 03, 2021 -

AutoNation Honda Dulles responded

Hi Georgie, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2021

Aaron was great to work with. Handle everything great. Got me in and right out. More

by mwilson38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Ortiz
Sep 03, 2021 -

AutoNation Honda Dulles responded

Hi, we're happy to hear you had such a positive experience with Aaron! If you ever need help, just give us a call. Happy motoring!

August 26, 2021

Way too long waiting time even though I made appointments for doing it quick More

by Zain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/A
Aug 31, 2021 -

AutoNation Honda Dulles responded

Hi Zain, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (571) 357-3961 -- we hope to hear from you soon.

August 25, 2021

Great service by Aaron (previous time) and last time a young lady, also wonderful, whose name I can't recall. Both Aaron and her are professional, understand service sector and thorough explained what ne More

by arta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron, ??
Aug 31, 2021 -

AutoNation Honda Dulles responded

Hi Arta, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Dulles! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 25, 2021

Wonderful Service!! The service manager was very smart. He was very courteous and thoughtful to help me. He tried his best to make it as smooth as possible for me. More

by bluezhk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xavier Chiquillo
Aug 31, 2021 -

AutoNation Honda Dulles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 25, 2021

I had a service appointment with Xavier and he was extremely helpful! Very friendly and helped explain information about what was being done on my car and why. I'll definitely make appointments with h More

by nmmtenorio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xavier Chiquillo
Aug 31, 2021 -

AutoNation Honda Dulles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 25, 2021

They got the service done on time. Didn’t have to wait very long. Great service More

by Cristinachung8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
Aug 31, 2021 -

AutoNation Honda Dulles responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 24, 2021

Fawad Hassan has helped us with servicing our 2020 Honda Civic for both of the first two maintenance appointments. We called yesterday morning for a time slot and got in that afternoon. We were pleasantly s More

by Leanne Omland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fawad Hassan; Sam Chowdhury
Aug 31, 2021 -

AutoNation Honda Dulles responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 23, 2021

I worked with Richard in service department and he explained the requirement for the car repair clearly . He also helped me by applying 10% discount on my bill . More

by mohamad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
Aug 27, 2021 -

AutoNation Honda Dulles responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

August 20, 2021

Fawad Hassan was very helpful in refining services that were actually needed at this time. My wife had ordered much more than was necessary. Thanks More

by cookrobert026
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fawad Hassan,
Aug 27, 2021 -

AutoNation Honda Dulles responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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