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AutoNation Honda Dulles - Service Center

Sterling, VA

4.6
1,377 Reviews

1,377 Reviews of AutoNation Honda Dulles - Service Center

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September 21, 2021

It was good. Service was done on time. Aaron was helpful. They are nice people More

by Rita.Bhojani550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Report | Print
Sep 26, 2021 -

AutoNation Honda Dulles responded

Hi Rita, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 21, 2021

Don't make employees stress over these surveys, so that they tell you to give 5s. More

by hallria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Report | Print
Sep 26, 2021 -

AutoNation Honda Dulles responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 21, 2021

My service provider Bradley Burch was terrific - happy with my experience. Great job as always! More

by karmacatz
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bradley Burch
Report | Print
Sep 26, 2021 -

AutoNation Honda Dulles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 21, 2021

Had COVID related concerns about pre paid maintenence which Aaron explained much to my relief. Overall, very happy with service department at Dulles Honda. More

by ?
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Ortiz
Report | Print
Sep 26, 2021 -

AutoNation Honda Dulles responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 20, 2021

They took good care of my car and let kept me up on everything. No surprises and completed on time. More

by chuck25430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier
Report | Print
Sep 25, 2021 -

AutoNation Honda Dulles responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 20, 2021

They did a great job as always. Good work. Completed when promised. Reasonable price. Will continue to use them for the service needs for my 2 Hondas. More

by mgibson99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
Sep 25, 2021 -

AutoNation Honda Dulles responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 20, 2021

Adam Kearney is the best at Autonation Honda. He does everything possible to make the service visit quick, easy and understandable. More

by Dalfabet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Kearney
Report | Print
Sep 25, 2021 -

AutoNation Honda Dulles responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Dulles! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 20, 2021

I made an appointment online, received a confirmation email but somehow it was lost in the system. Xavier still honored my appointment and got my car in a timely manner. He was courteous and very profes More

by cmahnken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Chiquillo
Report | Print
Sep 25, 2021 -

AutoNation Honda Dulles responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Dulles! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 20, 2021

The service for my car was done well and in a reasonable amount of time. My service adviser, Adam Kearney, is very professional and knowledgeable. G. Taylor More

by novaviking1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Kearney
Report | Print
Sep 26, 2021 -

AutoNation Honda Dulles responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 18, 2021

I have been waiting over 2 weeks for notice of part ordered to arrive so that my air conditioning unit can be repaired. It is almost impossible to connect with the service department by phone. More

by judy2177
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bradley Burch
Report | Print
Sep 24, 2021 -

AutoNation Honda Dulles responded

Hi, we regret your experience with us here but are glad you brought this to our attention. If you'd like, please contact our General Manager at (571) 357-3961. We'd appreciate the chance to make your experience a positive one.

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