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AutoNation Honda Dulles - Service Center

Sterling, VA

4.6
1,362 Reviews

1,362 Reviews of AutoNation Honda Dulles - Service Center

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September 20, 2021

I made an appointment online, received a confirmation email but somehow it was lost in the system. Xavier still honored my appointment and got my car in a timely manner. He was courteous and very profes More

by cmahnken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xavier Chiquillo
Sep 25, 2021 -

AutoNation Honda Dulles responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Dulles! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 20, 2021

They took good care of my car and let kept me up on everything. No surprises and completed on time. More

by chuck25430
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xavier
Sep 25, 2021 -

AutoNation Honda Dulles responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 20, 2021

They did a great job as always. Good work. Completed when promised. Reasonable price. Will continue to use them for the service needs for my 2 Hondas. More

by mgibson99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
Sep 25, 2021 -

AutoNation Honda Dulles responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 20, 2021

The service for my car was done well and in a reasonable amount of time. My service adviser, Adam Kearney, is very professional and knowledgeable. G. Taylor More

by novaviking1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Kearney
Sep 26, 2021 -

AutoNation Honda Dulles responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 18, 2021

The service was fast and great . The price was fair and my advisor was nice . More

by alexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xavier
Sep 24, 2021 -

AutoNation Honda Dulles responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 18, 2021

I have been waiting over 2 weeks for notice of part ordered to arrive so that my air conditioning unit can be repaired. It is almost impossible to connect with the service department by phone. More

by judy2177
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bradley Burch
Sep 24, 2021 -

AutoNation Honda Dulles responded

Hi, we regret your experience with us here but are glad you brought this to our attention. If you'd like, please contact our General Manager at (571) 357-3961. We'd appreciate the chance to make your experience a positive one.

September 18, 2021

Adam was efficient and helpful in every way when I came in for service on my Honda CRV. Excellent service!! Mary n Taylor More

by Taylormaryk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam and shuttle drivers
Sep 25, 2021 -

AutoNation Honda Dulles responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

September 17, 2021

Great service from my advisor. Alana is friendly and she took care of my service well enough that I need not need to worry on anything. Thank you. More

by raclzysy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alanna Baylor
Sep 24, 2021 -

AutoNation Honda Dulles responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 17, 2021

Good performance and perfect customer service. Brad knows his job and takes good care. Thnx More

by Akhil Agrawal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Sep 24, 2021 -

AutoNation Honda Dulles responded

Akhil, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 17, 2021

Good service and more reasonable price, without forcing unnecessary repairs or service items. I have been going here for my Honda service and repair needs since more than a decade now. For some reason th More

by GK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Francisco
Sep 24, 2021 -

AutoNation Honda Dulles responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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