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AutoNation Honda Dulles - Service Center

Sterling, VA

4.6
1,362 Reviews

1,362 Reviews of AutoNation Honda Dulles - Service Center

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October 12, 2021

VERY DISAPPOINTED. Don't bring your car for state inspection here. Why do they remove faith stickers not obstructing any view? More

by bernadettem76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam Kearney and mechanic A. Lee
Oct 18, 2021 -

AutoNation Honda Dulles responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Dulles. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (571) 357-3961 to discuss what we can do to help.

October 11, 2021

My battery died, third battery replacement required since purchasing my Honda in 2016, so needless to say I was not too happy. However Xavier at Honda was very helpful and calm and patient and got me back on More

by joniwrose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xavier
Oct 13, 2021 -

AutoNation Honda Dulles responded

Hi, we appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

October 11, 2021

We unexpected warning about our braking system before a trip. Honda of Dulles took us without an appointment and had us fixed and back on the road very quickly. More

by Bfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t recall
Oct 13, 2021 -

AutoNation Honda Dulles responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 11, 2021

Dealership was great for my service and its the only place I take my Honda. Kind workers and clean facility More

by Cstone0089
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
Oct 13, 2021 -

AutoNation Honda Dulles responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 11, 2021

MY SERVICE WAS GREAT. DID NOT HAVE TO WAIT THAT LONG FOR THE CAR. i HAVE ALWAYS HAD MY CAR SERVICED HERE. More

by bperez01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ADAM
Oct 13, 2021 -

AutoNation Honda Dulles responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 11, 2021

Excellent service, with great knowledgeable service person to guide you through the exact requirements for the vehicle to be serviced for. More

by dhamsaniaparesh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fawad
Oct 13, 2021 -

AutoNation Honda Dulles responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 11, 2021

If you visit this location, make sure you ask for Brad! He was very helpful when I was having several issues with by car. In under 48 hours he was able to find a replacement part that was on back stock and More

by Natalie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Oct 18, 2021 -

AutoNation Honda Dulles responded

Hi Natalie, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 10, 2021

I usually feel the services are very good. My recent experience was not great. I was told it would take 90 minutes for an inspection and tire rotation. After two hours I went out to the garage and my More

by cgal2004
Recommend Dealer
Yes
Employees Worked With
I do not recall her name.
Oct 13, 2021 -

AutoNation Honda Dulles responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (571) 357-3961 to discuss what we can do to help.

October 08, 2021

The the technician was super transparent and throughly explained everything is the service appointment. He went above and beyond. More

by Mlopez2322
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Burch
Oct 11, 2021 -

AutoNation Honda Dulles responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2021

Autonation Dulles has always been fast and friendly. The space is big and airy. I wish they had an NSX in the showroom, though. More

by jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fawad
Oct 11, 2021 -

AutoNation Honda Dulles responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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