AutoNation Honda Dulles - Service Center

VERY DISAPPOINTED. Don't bring your car for state inspection here. Why do they remove faith stickers not obstructing any view? inspection here. Why do they remove faith stickers not obstructing any view? More

My battery died, third battery replacement required since purchasing my Honda in 2016, so needless to say I was not too happy. However Xavier at Honda was very helpful and calm and patient and got me back on purchasing my Honda in 2016, so needless to say I was not too happy. However Xavier at Honda was very helpful and calm and patient and got me back on the road within hours. More

We unexpected warning about our braking system before a trip. Honda of Dulles took us without an appointment and had us fixed and back on the road very quickly. trip. Honda of Dulles took us without an appointment and had us fixed and back on the road very quickly. More

Dealership was great for my service and its the only place I take my Honda. Kind workers and clean facility place I take my Honda. Kind workers and clean facility More

MY SERVICE WAS GREAT. DID NOT HAVE TO WAIT THAT LONG FOR THE CAR. i HAVE ALWAYS HAD MY CAR SERVICED HERE. THE CAR. i HAVE ALWAYS HAD MY CAR SERVICED HERE. More

Excellent service, with great knowledgeable service person to guide you through the exact requirements for the vehicle to be serviced for. person to guide you through the exact requirements for the vehicle to be serviced for. More

If you visit this location, make sure you ask for Brad! He was very helpful when I was having several issues with by car. In under 48 hours he was able to find a replacement part that was on back stock and He was very helpful when I was having several issues with by car. In under 48 hours he was able to find a replacement part that was on back stock and get my car running again. Throughout the entire process Brad maintained constant communication and sent updates. Excellent customer service! More

I usually feel the services are very good. My recent experience was not great. I was told it would take 90 minutes for an inspection and tire rotation. After two hours I went out to the garage and my experience was not great. I was told it would take 90 minutes for an inspection and tire rotation. After two hours I went out to the garage and my car was there, and another car behind it. The representative ignored my question when I asked how long it had been there. I asked again, and she said it was not very long. There was no apology for the delay. Two hours and no communication was not up to your usual standards. I would recommend your service department usually, but not this time. More

The the technician was super transparent and throughly explained everything is the service appointment. He went above and beyond. explained everything is the service appointment. He went above and beyond. More

Autonation Dulles has always been fast and friendly. The space is big and airy. I wish they had an NSX in the showroom, though. space is big and airy. I wish they had an NSX in the showroom, though. More