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AutoNation Honda Dulles - Service Center

Sterling, VA

4.6
1,377 Reviews

1,377 Reviews of AutoNation Honda Dulles - Service Center

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October 29, 2021

Staff is always friendly, knowledgeable, and good at communicating. Service is very timely, always easy to set up an appointment too. More

by rshepard23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fawad Hassan
Nov 02, 2021 -

AutoNation Honda Dulles responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Dulles! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 29, 2021

Great service, easy appt. car completed within time guaranteed, friendly technician, waiting area very accommodating. More

by Leojtitus1@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco
Nov 02, 2021 -

AutoNation Honda Dulles responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 29, 2021

I had never been to this dealership before. There was a recall on my vehicle, so I brought it in. I typically get my car serviced at a local shop, but when my technician told me that all kinds of services More

by lyngooden1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fawad
Nov 02, 2021 -

AutoNation Honda Dulles responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda Dulles and we hope to be of service again in the future. Drive safe, and we'll see you on the road.

October 28, 2021

Great customer service, very friendly, completed my car service on time Thank you so much More

by Awsaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Kearney
Oct 30, 2021 -

AutoNation Honda Dulles responded

Hi Awsaj, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 27, 2021

I am only entering a comment because the rest of my review won’t be accepted otherwise. More

by honda owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Ortiz
Oct 29, 2021 -

AutoNation Honda Dulles responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

October 27, 2021

Thank you Antoine for working on my car! I can always count on you to do a wonderful job! More

by ashley.spence55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antoine Rorie
Oct 29, 2021 -

AutoNation Honda Dulles responded

Hi, thank you for your kind review; we are happy to pass along your comments to Antoine here at AutoNation Honda Dulles! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

October 26, 2021

Charged for an emissions test that turns out I didn’t need after I asked that they confirm. They stated they would verify if it was needed before doing the test. Yeah it is only $28, but that is not the More

by Cgk868
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jorge, Alanna
Oct 29, 2021 -

AutoNation Honda Dulles responded

Hello, we are deeply disappointed by your experience at AutoNation Honda Dulles. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (571) 357-3961 -- we hope to hear from you soon.

October 26, 2021

Fawad was very courteous and explained things in layman terms. I would recommend this place for service or parts. More

by jagdeeshmohan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fawad Hassan
Oct 29, 2021 -

AutoNation Honda Dulles responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda Dulles and we hope to be of service again in the future.

October 25, 2021

Service was very good. The price is a little to be desired. There is no way air filters should cost as much as they do for 10 minutes worth of work.......When you spend that much on a maintenance plan More

by cddudley42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
Oct 29, 2021 -

AutoNation Honda Dulles responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 25, 2021

I've had our cars serviced at AutoNation a few times and they've always given me first class treatment. I highly recommend them. Adam Kearney really took care of me. More

by KEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Kearney
Oct 29, 2021 -

AutoNation Honda Dulles responded

Hi, we are pleased to hear you had such a positive experience with us, Keb! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

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