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AutoNation Honda Dulles - Service Center

Sterling, VA

4.6
1,377 Reviews

1,377 Reviews of AutoNation Honda Dulles - Service Center

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November 15, 2021

Everything about the service I received was great except for being told that the time needed for repair would be 5 to 5.5 hours and it took over 7 hours. The only way I found out that my car was ready was More

by mpborden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
Nov 21, 2021 -

AutoNation Honda Dulles responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 14, 2021

Great customer service from Aaron Ortiz for recall work. Great communication. During the whole process More

by rbrisk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Ortiz
Nov 19, 2021 -

AutoNation Honda Dulles responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 14, 2021

Adam and his team are wonderful. Adam K always takes good care of me and never feel pressure to get service done,he is very honest. Adam is the reason why I go back to this location for my car service More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Kerny
Nov 16, 2021 -

AutoNation Honda Dulles responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Dulles! If you ever need help, just give us a call. Happy motoring!

November 14, 2021

Richard did a good job communicating about the status of the car. Needed service was done. More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Nov 16, 2021 -

AutoNation Honda Dulles responded

Hi Anthony, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

November 13, 2021

Honda Dulles provide excellent friendly service, Xavier went above and beyond to help me try to figure out my iPhone handsfree connection issue, even though I was only there for general maintenance, very m More

by amkeatinge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Chiquillo
Nov 16, 2021 -

AutoNation Honda Dulles responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 12, 2021

Consistently excellent service. Very courteous. Very short wait. Strongly recommend this dealership. Used it for many years. More

by d_edgell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Kearney
Nov 15, 2021 -

AutoNation Honda Dulles responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 12, 2021

They are Friendly, and always happy to help! Love their location too, I can go for a little shopping while my car gets ready! More

by flor.mcgrath
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Nov 15, 2021 -

AutoNation Honda Dulles responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 12, 2021

Aaron was great! Got my oil changed, tires rotated and trans fluid changed in 45 minutes!! More

by Pastor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Nov 15, 2021 -

AutoNation Honda Dulles responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Dulles. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 11, 2021

The service tech was attentive and precise. He understood my needs and solved my problems above my expectations. More

by noronhas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
November 11, 2021

My service adviser Fawad oversees the excellent care that Honda Dulles gives my car--and I so appreciate it. I usually wait for my car, and I also appreciate the clean and open space to work as I wait. More

by peace1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fawad Hassan
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