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AutoNation Honda Dulles - Service Center

Sterling, VA

4.6
1,377 Reviews

1,377 Reviews of AutoNation Honda Dulles - Service Center

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November 30, 2021

Everyone there is friendly and helpful! I visited with the salesman who sold me my car 3 1/2 years ago no he remembered me and chatted with me for 30 minutes. The service advisor was helpful and honest. More

by LeftyLoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Dec 04, 2021 -

AutoNation Honda Dulles responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

November 30, 2021

The staff was very professional and courteous. They helped clarify the benefits of my prepaid maintenance package which I was very grateful for. More

by gmk4578
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 04, 2021 -

AutoNation Honda Dulles responded

Hello, we appreciate you taking the time to leave us this feedback. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 29, 2021

Sydney was a very nice and sweet coordinator but she needs to get more familiar with the computer. My advisor is Oscar but every time that I go there, He looks upset or annoyed by the customers. More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam , Oscar, Sydney Thorp
Dec 02, 2021 -

AutoNation Honda Dulles responded

Hi, thank you for taking the time to leave us feedback. If you are willing to give us another chance, please reach out to us at (571) 357-3961 to speak to our manager directly. We hope to hear from you soon.

November 29, 2021

Good service,friendly people,they answered my questions,convenient schedule,good options on payments I like the location More

by escobarluis217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 03, 2021 -

AutoNation Honda Dulles responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 29, 2021

The person in charge of my car was excellent and very professional. But no coffee cups in the waiting room. After complaining the manager brought the cups, but then I drunk the coffee and it was the wors More

by Soraya Sanabria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 03, 2021 -

AutoNation Honda Dulles responded

Hello Soraya, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

November 25, 2021

I didn’t wait long time and all of the steps of admission was easy and fast. More

by Mrz247
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 02, 2021 -

AutoNation Honda Dulles responded

Hi. We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

November 25, 2021

Did a great job on my brakes after they failed inspection elsewhere. Competitive price including online coupon. Just drove 450 miles thru hilly PA, much improved. Friendly service. Are right on W&OD trail, More

by Mike H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't recall service person's name, he did a very nice job
Dec 02, 2021 -

AutoNation Honda Dulles responded

Hi Mike. We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 25, 2021

Its different experience every time you go to this dealership but this time it was a good experience for me as I booked the service online and I got a new service advisor who was very courteous and ex More

by Neelam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Dec 02, 2021 -

AutoNation Honda Dulles responded

Hi Neelam, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 25, 2021

We always get outstanding service and Aden Kearney is a pleasure to work with. He constantly goes above and beyond to make sure we get great service for a fair price. More

by Cbuff97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adan Kearney
Dec 02, 2021 -

AutoNation Honda Dulles responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Dulles. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 25, 2021

Service department was courteous and overall good customer service. Aaron ensured my car was in good running order. More

by Wil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Ortiz
Dec 02, 2021 -

AutoNation Honda Dulles responded

Hi Wil, we're happy to hear you had such a positive experience with our team! Thanks for taking the time to leave us this information about your recent visit. Take care!

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