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AutoNation Honda Dulles - Service Center

Sterling, VA

4.6
1,377 Reviews

1,377 Reviews of AutoNation Honda Dulles - Service Center

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December 14, 2021

Could not of been simpler. They took good care of us -quoted us a fair price, did the work on time and were extremely friendly. Best service ever. We have been coming there for eight years and we treat More

by Yong4ever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sawad Hassan
Dec 15, 2021 -

AutoNation Honda Dulles responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

December 13, 2021

Lightning Fast Recall service in and out in a half hour - friendly and efficient service as always by Adam Kearney! More

by DHS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Kearney
Dec 14, 2021 -

AutoNation Honda Dulles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

December 13, 2021

Routine service was fast and easy. Service staff is professional and efficient. Car was left clean. More

by lynyoung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Staff
Dec 14, 2021 -

AutoNation Honda Dulles responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 10, 2021

The service representative called and explained all the needed repairs and what was critical and what could be delayed. I was called when vehicle was ready for pickup and offered ride if needed. More

by cskjgc86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 10, 2021 -

cskjgc86 responded

Great service.

December 09, 2021

The service was excellent. Adam was very helpful and courteous. The shuttle drivers, especially Isaac, were courteous and enjoyable to talk to. More

by Ralph A Leon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam, Isaac, Sydney Thorp
Dec 13, 2021 -

AutoNation Honda Dulles responded

Hi Ralph, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 09, 2021

I purchased my 2020 Ridgeline from AutoNation Honda Dulles and have not been unhappy with my purchase. I have had it in once for 10K service and again for the hood latch recall. Both times I have bee More

by dkurfiss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arron was my service rep., Sydney Thorp
Dec 13, 2021 -

AutoNation Honda Dulles responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 08, 2021

It was a smooth appointment with Awad and Aaron. Both guys were accommodating, pleasant and professional. More

by speakpete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Awad, Aaron
Dec 11, 2021 -

AutoNation Honda Dulles responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 07, 2021

The service was fine (emissions test, brake fluid replacement, new battery). It's having phone messages ignored after the service that is surprising, frustrating and unacceptable. More

by Sparkler
Recommend Dealer
No
Employees Worked With
Brad
Dec 12, 2021 -

AutoNation Honda Dulles responded

Hello, thank you for taking the time to share your honest feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (571) 357-3961 to discuss what we can do to help. We hope to hear from you. Take care!

Dec 14, 2021 -

Sparkler responded

Greetings, Ok, so I called your GM at the number provided above. I was on hold for over 10 minutes and hung up to respond here. Now it is the GM's turn. As we say "tag, you're it". Let's see what happens.

December 06, 2021

My latest experience continues to be one of great service and excellent customer focus to detail More

by pc839112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rozina Malik
Dec 10, 2021 -

AutoNation Honda Dulles responded

Hi, thank you for sharing your positive experience! Until the next time we meet, take care!

December 06, 2021

I'm proud that I had my Honda Passport 2019 from Auto Nation Honda Dulles VA. Since day one after I made my deal with them, I can feel their great care and services to maintain my vehicle in great shape. More

by Emad Melk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All Service team work
Dec 10, 2021 -

AutoNation Honda Dulles responded

We are pleased to hear you had such a positive experience with us, Emad! We appreciate your recommendation of AutoNation Honda Dulles and we hope to be of service again in the future.

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