AutoNation Honda Dulles - Service Center

The staff was very friendly. I was helped right away. They checked me in quickly and showed me to the waiting room. The oil change and tire rotation was done in no time. My car had been washed when th They checked me in quickly and showed me to the waiting room. The oil change and tire rotation was done in no time. My car had been washed when they brought it back. I would recommend this service to everyone. More

great experience... will keep coming backplace was great experience... will keep coming back place was clean. service was great. read my book while i was there. great experience... will keep coming back place was clean. service was great. read my book while i was there. More

Good work by the service team. They are very friendly and helpful. I am completely satisfied helpful. I am completely satisfied More

Brought in my 2021 Honda CRV Touring for oil change and tire rotation. Check in was super easy. Waiting room had free wi-fi so I could work while I waited. In and out in a hour. Very friendly, fast & quali tire rotation. Check in was super easy. Waiting room had free wi-fi so I could work while I waited. In and out in a hour. Very friendly, fast & quality service. Thanks! More

This dealership has always been honest with me, courteous, and the workmanship has been at a quality level. courteous, and the workmanship has been at a quality level. More

I purchased my Honda Pilot (Elite) from AutoNation and was promised for complimentary first 2 servicing. First servicing was properly done, and Even the battery was replaced under warranty as it failed th was promised for complimentary first 2 servicing. First servicing was properly done, and Even the battery was replaced under warranty as it failed the load test. Was super happy! The second complimentary servicing was just done last week. However, they were not willing to do it for free. They mentioned that there are lot of changes in the management. Finally, they agreed to do it complimentary. Later when I was handed the invoice, they charged for $24.99 for tire rotation, just the oil change was free. It was B1 servicing that my vehicle required and this includes tire rotation, which I tried to consult with the service consultant. His answer was, this is all he can do, and there can be no changes to the invoice. In order for me to be able to take the vehicle from the dealership, I would have to make the invoiced payment. I paid and left with sour feeling. I felt cheated, even though it wasn’t much. More