AutoNation Honda Dulles - Service Center
Sterling, VA
1,359 Reviews of AutoNation Honda Dulles - Service Center
They were able to squeeze me in as a walk in appointment when I had a severe flat or exploded tire. To my surprise, they washed my car when the service was done. I was ver amazed that they took the time to when I had a severe flat or exploded tire. To my surprise, they washed my car when the service was done. I was ver amazed that they took the time to wash and clean the car before they handed it to me. They are always polite and welcoming. Thank you AutoNation Honda of Dulles. Thank you Adam. More
My advisor, Adam, was professional and courteous during my recent service appointment at Dulles Honda. He also arranged for Lyft get me both to and from the dealership. my recent service appointment at Dulles Honda. He also arranged for Lyft get me both to and from the dealership. More
Excellent customer service, get in and out in a timely manner with an appointment. Good communication by text or phone before and during the visit to the service dept. manner with an appointment. Good communication by text or phone before and during the visit to the service dept. More
Friendly staff, efficient service. Aaron Ortiz was my service rep. He was very friendly and seemed very anxious to make sure things went well. When he told me the service would be 2 h Aaron Ortiz was my service rep. He was very friendly and seemed very anxious to make sure things went well. When he told me the service would be 2 hours, he also offered a loaner car if I needed it, but I chose to wait. When the car was finished, it had been just under 2 hours as he had said. That is the kind of service that makes customers come back. The car was clean and Aaron when over the billing, and I was finished. The only thing I was not thrilled with, was the check in process. Once the car was checked in, it was way too slow. There should have been more than one service rep available for that process. More