
AutoNation Honda Dulles
Sterling, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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My oil change light comes on - no judging! It’s the afternoon before Thanksgiving. Went to AutoNation in Dulles VA to see if they could slot me in for an oil change. Hector performed miracle It’s the afternoon before Thanksgiving. Went to AutoNation in Dulles VA to see if they could slot me in for an oil change. Hector performed miracles and took care of my car. Thank you!! More
Excellent! from call to closing. Brandon Jackson patiently found the Ridgeline I was looking for, Mohammed Haque provided a generous quote that was honored and from call to closing. Brandon Jackson patiently found the Ridgeline I was looking for, Mohammed Haque provided a generous quote that was honored and Greg Chery made the documentation process a smooth and easy process. AutoNation followed up to see how if I had any questions. Very professional team that get business done the right way and appreciate their clients. More
Had 8:30AM appt for tire leak and oil change. Didn't get out the door until noon. Really? 3.5 hours for a tire leak and oil change? Excuse: we're backed up. How backed up can you get at 8:30 in t Didn't get out the door until noon. Really? 3.5 hours for a tire leak and oil change? Excuse: we're backed up. How backed up can you get at 8:30 in the morning? No, you over booked. And at no time did anyone come tell me anything. It wasn't until I complained that they said anything. Work performed is fine, customer service and timeliness was horrible. More
My experience here went above expectations. The service advisor Mike checked in my vehicle in the morning, explained everything to me that needed to happen, and scheduled a Lyft shuttle ride to The service advisor Mike checked in my vehicle in the morning, explained everything to me that needed to happen, and scheduled a Lyft shuttle ride to go home. The service advisor Paul contacted me when my vehicle was ready to pick up, scheduled a Lyft shuttle ride for me to return, and checked out my vehicle in a timely manner. I was shocked that they didn't try to upsale me, other than rear brakes, which I knew I needed. Excellent service from these two advisors, thanks. Mike Vee. More
My recent service experience at AutoNation Honda Dulles was excellent…but then it always is. Setting up the appointment was easy - I did it by phone this time, but online works too. My service was overseen was excellent…but then it always is. Setting up the appointment was easy - I did it by phone this time, but online works too. My service was overseen by Adam Kearney, who communicated with me from the time I arrived on a busy day. His estimation of how long my service would take was spot-on. The cost was fair. I appreciated that the car was thoroughly evaluated and know it will be safer to drive now. This is why I go to this dealership, even though my car is no longer under warranty. More