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AutoNation Honda Dulles

Sterling, VA

Overview
Reviews
Vehicles
4.6
2,154 Reviews
AutoNation Honda Dulles is the best place for Honda vehicles, used cars for sale, and Honda service in the greater Washington, D.C. area. Our Sterling, VA showroom features one of the largest inventories of new Honda vehicles in the area, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Honda, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Sterling, located just north of the Dulles 28 Centre.
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21715 Auto World Circle

Sterling, VA

20166

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Showing 2,154 reviews

September 30, 2023

Communication lacking. Took car in for service and after it was complete I had a question about an issue with the car, so I sent a message and got no response. Then recei More

by jeremyp969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar
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Oct 02, 2023 -

AutoNation Honda Dulles responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (571) 357-3961 -- we hope to hear from you soon.

September 30, 2023

I was in and out quickly and seamlessly when I took my car in for maintenance. More

by Patty
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hemlke
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Oct 02, 2023 -

AutoNation Honda Dulles responded

Hi Patty, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 30, 2023

Adam Kearney has been my service advisor for a few years. I always get an excellent level of service from Adam and the technicians. More

by JBean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Kearney
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Sep 30, 2023 -

JBean responded

Adam Kearney has been my service advisor for a few years. I always get an excellent level of service from Adam and the technicians.

September 30, 2023

Kumar was awesome to work with. He really knew what he was doing and made the process easy. More

by Dbooguy2
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kumar
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Oct 02, 2023 -

AutoNation Honda Dulles responded

Hi, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 29, 2023

Adam went above and beyond when he was my service advisor. He listen to my needs and took care of me. He was a pleasure to work with and he deserves recognition. More

by Jazelaya93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Kearney
Report | Print
Oct 02, 2023 -

AutoNation Honda Dulles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 28, 2023

This dealership is honest and knowledgeable. They give you detailed evaluations so you can make informed decisions about your vehicle. Mike in the service department is patient and communicates More

by Tricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service, last desk on the left in the garage bay.
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Oct 01, 2023 -

AutoNation Honda Dulles responded

Hi Tricia, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

September 24, 2023

Paid $180 for analyzing the issue, the technician requested another $180 for more analyzing( I refused). Suggested replace gauge(that I do not believe is the problem), of total $1100( then the light More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Technician, GM, Maintenance Manager, Account Manager (Adam)
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Sep 26, 2023 -

AutoNation Honda Dulles responded

Jeff, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (571) 357-3961 to discuss what we can do to help.

September 23, 2023

Excellent service and no up selling. Quick and free car wash. Reasonable prices and trustworthy More

by sk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Sep 25, 2023 -

AutoNation Honda Dulles responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 23, 2023

Mr. Castro and his team always do a great job. Although he had a full day with many appointments, he still helped me with my car emergency. Every time, he goes above and beyond to provide a quality service More

by Snow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Oscar Castro
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Sep 25, 2023 -

AutoNation Honda Dulles responded

Snow, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 23, 2023

Great Communication… I was super impressed that they noticed my inspection was Due and took care of that for me! More

by Christy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Report | Print
Sep 25, 2023 -

AutoNation Honda Dulles responded

Christy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

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