AutoNation Honda Dulles

The service appointment was easy to make and reschedule to meet my schedule. Check in was quick and service was completed before the wait time estimate. Very smooth process during the whole process. to meet my schedule. Check in was quick and service was completed before the wait time estimate. Very smooth process during the whole process. More

Mr. Hassan is amazing always giving excellent customer service at its highest level. I feel comfortable with my car under his watch service at its highest level. I feel comfortable with my car under his watch More

Professional staff, excellent customer service that took the time to explain all the details regarding the vehicle we purchased, including the pricing. the time to explain all the details regarding the vehicle we purchased, including the pricing. More

Communication lacking. Took car in for service and after it was complete I had a question about an issue with the car, so I sent a message and got no response. Then recei Took car in for service and after it was complete I had a question about an issue with the car, so I sent a message and got no response. Then received an e-mail from the service advisor just confirming I was satisfied with the work and didn't have any questions. Responded to that e-mail that I never received a response to my question/concern and still no response to that. More

I was in and out quickly and seamlessly when I took my car in for maintenance. car in for maintenance. More

Adam Kearney has been my service advisor for a few years. I always get an excellent level of service from Adam and the technicians. I always get an excellent level of service from Adam and the technicians. More

Kumar was awesome to work with. He really knew what he was doing and made the process easy. He really knew what he was doing and made the process easy. More

Adam went above and beyond when he was my service advisor. He listen to my needs and took care of me. He was a pleasure to work with and he deserves recognition. advisor. He listen to my needs and took care of me. He was a pleasure to work with and he deserves recognition. More

This dealership is honest and knowledgeable. They give you detailed evaluations so you can make informed decisions about your vehicle. Mike in the service department is patient and communicates They give you detailed evaluations so you can make informed decisions about your vehicle. Mike in the service department is patient and communicates well. More

Paid $180 for analyzing the issue, the technician requested another $180 for more analyzing( I refused). Suggested replace gauge(that I do not believe is the problem), of total $1100( then the light requested another $180 for more analyzing( I refused). Suggested replace gauge(that I do not believe is the problem), of total $1100( then the light will off of the airbag). After I will pay 1100 your garage NOT quarantine the problem will be solve. Means I paying 800 for part not needed( the (the gauge at this moment works perfect). Then your garage will requested who knows how much $$$$$ to fix the problem, while gauge is not a problem. Might be controll Mosul , wiring. Means I paid for analyzing without getting results but only attempt pull more $$$ from me. More