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AutoNation Honda Dulles

Sterling, VA

4.6
2,153 Reviews
AutoNation Honda Dulles is the best place for Honda vehicles, used cars for sale, and Honda service in the greater Washington, D.C. area. Our Sterling, VA showroom features one of the largest inventories of new Honda vehicles in the area, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Honda, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Sterling, located just north of the Dulles 28 Centre.
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21715 Auto World Circle

Sterling, VA

20166

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Showing 2,153 reviews

June 20, 2013

This was one of the best experiences I have ever had buying a car. Normally it is very long and painful, Derek took what I wanted over the phone and emailed me some pricing and then hooked me up with K More

by dgardiner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Zeitner and Kevin Azizsired
May 30, 2013

Awesome experience at Dulles Honda! I am so pleased with my new 2013 Civic. I would strongly recommend Mike Brown and the Honda team if you are considering a new or used car. Friendly and attentive staff, f More

by TonyD12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Brown
May 18, 2013

I have never had a worse experience with a business in my life. We chose the dealership because one of our financial institutions uses them as part of their car buying service. Things started out OK.... a More

by amcmull0121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony
May 06, 2013

WENT TO HONDA OF DULLES LOOKING FOR BUYING A HONDA PILOT THE SALESMAN SHOWED US 2 CARS AND THEN HE WANTED US TO MAKE A DECISION ON THE SPOT AND BUY ONE OF THE CARS HE SHOWED . I TOLD ME IT'S OUT OF OUR BUDG More

by kolguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
MARK QU....
April 24, 2013

We are repeat customers with regard to Dulles Honda in Northern Virginia. In 2008 we purchased a new Honda Odyssey in their original Leesburg location, and we came back to them at their new location in D More

by davidedens98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lee
April 24, 2013

I want to thank Honda of Dulles for the outstanding job they have done in helping me decide on a new vehicle. I was down to two or three vehicles and deciding on what I preferred for ride and accessories More

by flyslow
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Unknown as no one wanted to speak to me
May 06, 2013 -

flyslow responded

May 1, I called American Honda and related my experiences with this dealership. Filled them in with the history I have had even going back to when they were Leesburg Honda. I got a call on Friday May 3 from Kurt Kessler, General Manager of Honda of Dulles. He asked what happened and I told him that I had been there 5 times and never spoken to by anyone from his sales department. He said that he had previously told his sales staff to let customers have some time to look around before approaching them. I explained that I had been there 5 times and even went looking for a sales representative so I could test drive a car but none would speak to me. He then accused me of trashing his dealership with my review on this site. I told him that his staff did that and all I did was report what happened. He apologized for the lousy service and asked what he could do to make it right and I told him that there was nothing he could do for me at this time as the damage is done and I wouldn't be purchasing a car from his dealership. I am posting this so the public can know that the GM did call me after I filed a complaint with American Honda. I am confident that there are customers that have purchased vehicles from this dealership that are very happy. I suppose they are the fortunate ones. I am going on record to state that I am at the other extreme of the spectrum, with bad experiences with the service department, and now the sales department. Caviet Emptor

April 06, 2013

I have been using this dealership for maintenace for several years now and have had nothing but stellar service. I have found the late hours particularly accomodating to my tight schedule unlike other More

by wormyith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
M.J Lawson and Greg Sutherland
March 27, 2013

It was a fast and easy buying experience. We knew what we wanted and the dealership worked with us to get the vehicle at a price we were comfortable with. We are extremely happy with the car and look forward More

by Bluebird6871
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Matsos
March 14, 2013

Last Sunday, I turned in a lease a few months early and leased a new Accord. The process was very smooth. The salesman, Dexter Malloy is everything you want in a car salesman: friendly, knowledgeable, and More

by dblarrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Malloy
February 21, 2013

Wanted to give them my business since it was closer to my house but they could not match an offer from a dealer down the road...$2000 difference. They were also trying to presure you with the apperance pack More

by brett7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark the Manager
Mar 05, 2013 -

AutoNation Honda Dulles responded

Brett, Thank you for your honest feedback. We take our customers' comments seriously and we apologize you had this experience at our dealership. We never want anyone to leave our location feeling mistreated or that they didn't get a fair value for their trade-in. Also, we try to give competitive pricing on our vehicles and are sorry we were not able to meet your needs. But we want to make this right with you so please give our General Manager a call at (571) 357-3961 and mention this post. We look forward to hearing from you soon.

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