AutoNation Honda Dulles

Trusted, courteous service from Adam and the service technicians each visit when vehicle is dropped off for services provided at Dulles Honda Auto Nation, Virginia technicians each visit when vehicle is dropped off for services provided at Dulles Honda Auto Nation, Virginia More

My experience with Auto Nation was great. The salesman and sales manager took their time to explain the total car buying process. I left happy. and sales manager took their time to explain the total car buying process. I left happy. More

Saw a good deal on a Honda on KBB for $5998. Sat down with the dealer to buy the car and they give me a final nonnegotiable price sheet for $7200. I know there are always taxes and fees, but this was a b with the dealer to buy the car and they give me a final nonnegotiable price sheet for $7200. I know there are always taxes and fees, but this was a bait and switch price. There was an $800 documentation fee. The average fee in VA is $400 btw. I might have bought it anyway, but the manager was full of xx. He should have just told me that this price was as low as he was willing to go. Instead he just insulted our intelligence with xx about laws and rules. More

The scheduled service was performed exactly as expected and completed within the specified timeframe provided when the appointment was made. One additional issue was given Dulles on check in. As a part n and completed within the specified timeframe provided when the appointment was made. One additional issue was given Dulles on check in. As a part needed to be delivered, when it arrived I was notified an it was installed post haste. More

Overall great experience everytime, and reccomend to everyone. Bought my Honda here, service everytime here, never any issues. Staff is always attentive, answers questions and very friendly. everyone. Bought my Honda here, service everytime here, never any issues. Staff is always attentive, answers questions and very friendly. More

I feel like I was treated fairly and got a good deal on my car. the salesman was friendly, helpful and knowledgeable. I was annoyed however, that the pre-sale inspection failed to find two nails, one in my car. the salesman was friendly, helpful and knowledgeable. I was annoyed however, that the pre-sale inspection failed to find two nails, one in each rear runflat tire, and i had to drive 20+ miles back to the dealership a couple of weeks later and wait while they repaired the tires. on the positive side, they did not try to charge me for the repairs and the sales and service people did right by me in that respect. More

This was my first time dealing with Honda and it was a very positive experience. The whole process from beginning to end was efficient and effortless. My salesperson was great. He was knowledgeable and pa very positive experience. The whole process from beginning to end was efficient and effortless. My salesperson was great. He was knowledgeable and patient. Love my car! More

The auto center is scheduling beyond what they can handle with the number of mechanics on site and the amount of parts in stock. This is resulting in long waits for the customers--namely 3-5 hours for basic with the number of mechanics on site and the amount of parts in stock. This is resulting in long waits for the customers--namely 3-5 hours for basic services such as state inspection, oil changes, and brake inspections. The service rep was polite despite dealing with rightfully frustrated customers. The service center should focus more on customer satisfaction and a good experience rather than overbooking to get folks trough. This short term strategy may result in loyal customers finding another service center. More

They don't care about customers. Although I made an appointment, it did not matter for them. I had to wait until done. Worst service that I ever had before. appointment, it did not matter for them. I had to wait until done. Worst service that I ever had before. More

Excellent service is always provided at this dealership with quick appointments available.. I have been satisfied with the dealership and serve sine the purchase of my car in 2018 with quick appointments available.. I have been satisfied with the dealership and serve sine the purchase of my car in 2018 More