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AutoNation Honda Dulles

Sterling, VA

Overview
Reviews
Vehicles
4.6
2,171 Reviews
AutoNation Honda Dulles is the best place for Honda vehicles, used cars for sale, and Honda service in the greater Washington, D.C. area. Our Sterling, VA showroom features one of the largest inventories of new Honda vehicles in the area, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Honda, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Sterling, located just north of the Dulles 28 Centre.
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21715 Auto World Circle

Sterling, VA

20166

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Showing 2,171 reviews

November 20, 2023

Fawad is a good customer advisor because of his honesty I am glad to refer my friends to take their honda’s cars to Auto Nation of Dulles More

by Mohammad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fawad Hassan
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Nov 22, 2023 -

AutoNation Honda Dulles responded

Hi Mohammad, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 16, 2023

Adam was so helpful in service. Really appreciated clear commnication. They were fast and efficient. More

by Jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Dec 29, 2023 -

AutoNation Honda Dulles responded

Hi Jenny, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 16, 2023

I appreciate the great support we have received from our dealership for our 3 Hondas! Adam Kearney in service is the BEST! More

by douglas_neff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Kearney
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Dec 29, 2023 -

AutoNation Honda Dulles responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 15, 2023

I paid for a dent protection policy and AutoNation is not honoring it. There is no technician at AutoNation to evaluate the dent and no communication. I will go to another shop to repair the dent at my own c More

by jonespete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam
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Nov 18, 2023 -

AutoNation Honda Dulles responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (571) 357-3961 to discuss what we can do to help.

November 15, 2023

great experience that was very easy for me to plan around and get things done while waiting. More

by connor.booth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fawad
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Nov 18, 2023 -

AutoNation Honda Dulles responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

November 15, 2023

I came Auto Nation after giving up on having the car serviced at the Honda dealer where I bought it (Fairfax). I was amazed at the difference in which everything was handled. From the initial call fo More

by harmari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Helmke
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Nov 18, 2023 -

AutoNation Honda Dulles responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 14, 2023

Trading with this dealership was enjoyable, hassle free and reliable. They were flexible and adjusted to my schedule which was very appreciative. More

by manasa
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kumar
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Nov 16, 2023 -

AutoNation Honda Dulles responded

Hi Manasa, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 14, 2023

Service visit was disconnected, impersonal, and cold. Service writer never spoke time me. He just lobbed automated texts at me with additional service recommendations. Without a rationale for the work, i More

by milton.prell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron
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Nov 17, 2023 -

AutoNation Honda Dulles responded

Hi Milton, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (571) 357-3961 to discuss what we can do to help.

November 14, 2023

Exceptionally professional dealership in my experience. Service work is always professionally performed and always completed when promised. More

by gaschanke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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Nov 17, 2023 -

AutoNation Honda Dulles responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

November 12, 2023

The service is great! The only reason that I'm giving 4 stars is that the service took almost over 3 hours...! More

by Vooli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
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Nov 16, 2023 -

AutoNation Honda Dulles responded

Hello, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

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