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AutoNation Honda Dulles

Sterling, VA

4.6
2,153 Reviews
AutoNation Honda Dulles is the best place for Honda vehicles, used cars for sale, and Honda service in the greater Washington, D.C. area. Our Sterling, VA showroom features one of the largest inventories of new Honda vehicles in the area, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Honda, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Sterling, located just north of the Dulles 28 Centre.
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21715 Auto World Circle

Sterling, VA

20166

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Showing 2,154 reviews

August 19, 2021

I enquired about a car they had online. I filled out the credit app and was told the finance department was backed up. I came in the next day to look at the car and was told the finance department was still More

by infomailer_23
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Jackson
Aug 22, 2021 -

AutoNation Honda Dulles responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Dulles. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (571) 357-3961 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

August 19, 2021

Adam , Our Service Advisor is excellent. We appreciate the great service that his group provides. Adam has been our Advisor for at least 4 years , More

by Junk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam S
Aug 22, 2021 -

AutoNation Honda Dulles responded

Hi Junk, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Dulles. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 18, 2021

Good service and on time very good staff well organized and proffessinal More

by sandiip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Ortiz 8079
Aug 22, 2021 -

AutoNation Honda Dulles responded

Hi Sandiip, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

August 18, 2021

Courteous Honda employees, clean building, efficient service, comfortable waiting area, good pricing, convenient location. Prefer dealership for service vs private establishment. Guarantees work making More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar
Aug 22, 2021 -

AutoNation Honda Dulles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

August 18, 2021

My service representative, Brad, was very nice and professional. He kept me up to date throughout the day on the progress of my Honda Pilot. More

by Jentaylor339
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Aug 22, 2021 -

AutoNation Honda Dulles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

August 18, 2021

I use this dealer for all work on my car. Convenient and quality service. I wish the oil change had taken less time but as always the service is great. More

by Denisepallatino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fawad Hassan
Aug 22, 2021 -

AutoNation Honda Dulles responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Take care!

August 18, 2021

Very professional. Excellent people provide excellent customer service. I strongly recommend it to all vehicle owners. More

by Zaizai
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alanna Baylor
Aug 22, 2021 -

AutoNation Honda Dulles responded

Hi Zaizai, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

August 17, 2021

Awesome service, quick and painless, also explained everything I needed to know and more. Thank you Honda More

by evensonat1996
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Chiquillo
Aug 22, 2021 -

AutoNation Honda Dulles responded

Hi, we are very happy to have provided you with such a positive experience! Drive safe, and we'll see you on the road.

August 17, 2021

This was the absolute worst experience I have ever had. Kumar was rude and completely clueless as to what was happening. He kept addressing my husband and not me when I was the one there purchasing a vehic More

by Lah9512
Price
Recommend Dealer
No
Employees Worked With
Kumar
Aug 22, 2021 -

AutoNation Honda Dulles responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (571) 357-3961 to discuss what we can do to help.

August 17, 2021

AC repair - part on back order. Came in and it was repaired in one day. Oscar, a service mgr. was most helpful. We had a extra insurance policy and the repair was completely covered after his intens More

by SandySue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar - last name unknown
Aug 22, 2021 -

AutoNation Honda Dulles responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

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