AutoNation Honda Dulles

I enquired about a car they had online. I filled out the credit app and was told the finance department was backed up. I came in the next day to look at the car and was told the finance department was still credit app and was told the finance department was backed up. I came in the next day to look at the car and was told the finance department was still backed up. The salesman never got back to me like I was told. The car ended up being sold to someone else. More

Adam , Our Service Advisor is excellent. We appreciate the great service that his group provides. Adam has been our Advisor for at least 4 years , the great service that his group provides. Adam has been our Advisor for at least 4 years , More

Good service and on time very good staff well organized and proffessinal and proffessinal More

Courteous Honda employees, clean building, efficient service, comfortable waiting area, good pricing, convenient location. Prefer dealership for service vs private establishment. Guarantees work making service, comfortable waiting area, good pricing, convenient location. Prefer dealership for service vs private establishment. Guarantees work making me a repeat customer. More

My service representative, Brad, was very nice and professional. He kept me up to date throughout the day on the progress of my Honda Pilot. professional. He kept me up to date throughout the day on the progress of my Honda Pilot. More

I use this dealer for all work on my car. Convenient and quality service. I wish the oil change had taken less time but as always the service is great. quality service. I wish the oil change had taken less time but as always the service is great. More

Very professional. Excellent people provide excellent customer service. I strongly recommend it to all vehicle owners. customer service. I strongly recommend it to all vehicle owners. More

Awesome service, quick and painless, also explained everything I needed to know and more. Thank you Honda everything I needed to know and more. Thank you Honda More

This was the absolute worst experience I have ever had. Kumar was rude and completely clueless as to what was happening. He kept addressing my husband and not me when I was the one there purchasing a vehic Kumar was rude and completely clueless as to what was happening. He kept addressing my husband and not me when I was the one there purchasing a vehicle. I had to repeat myself multiple times on top of having to correct him entering my information wrong on multiple occasions. He gave me a hard time for not having paid off my trade in (which was only 2 years old) and would just hand us pieces of paper to sign with saying what it was we were signing. He told us to fill in “his survey” we were to receive in a few days with 10s because “it affected his paycheck” and that if he didn’t receive 10s it would be counted as a zero. I will never purchase a vehicle here again. More

AC repair - part on back order. Came in and it was repaired in one day. Oscar, a service mgr. was most helpful. We had a extra insurance policy and the repair was completely covered after his intens repaired in one day. Oscar, a service mgr. was most helpful. We had a extra insurance policy and the repair was completely covered after his intense work on the phone with the insurance company. Very satisfied and thankful for his hard work. More