Back

AutoNation Honda Dulles

Sterling, VA

4.6
2,168 Reviews
AutoNation Honda Dulles is the best place for Honda vehicles, used cars for sale, and Honda service in the greater Washington, D.C. area. Our Sterling, VA showroom features one of the largest inventories of new Honda vehicles in the area, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Honda, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Sterling, located just north of the Dulles 28 Centre.
Contact Dealership

21715 Auto World Circle

Sterling, VA

20166

Directions

By Type

Showing 2,168 reviews

August 30, 2021

Fawad told me he would replace the front brakes and charged me $350, but he only replaced the front pads. There was also a $50 disposal fee for the oil change which is ridiculous high. More

by Leo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Fawad
Sep 03, 2021 -

AutoNation Honda Dulles responded

Hi Leo, we are deeply disappointed by your experience at AutoNation Honda Dulles. If you'd like, please contact our General Manager at (571) 357-3961. We'd appreciate the chance to make your experience a positive one.

August 28, 2021

Dishonest sales staff.They use Bait and Switch Dishonest sales staff. They use Bait and Switch tactics. I made an appointment for an SUV advertised. Upon arriving, I was told that it was at t More

by stdominic5
Customer Service
Recommend Dealer
No
Employees Worked With
Mazen
Sep 03, 2021 -

AutoNation Honda Dulles responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (571) 357-3961 to discuss what we can do to help.

August 28, 2021

Great service and advocated on my behalf when it came to warranty concerns. More

by Mark H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
Sep 03, 2021 -

AutoNation Honda Dulles responded

Hi Mark, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 27, 2021

Great check in by Aaron. Check in was smooth and Aaron was very helpful. Xavier was my service advisor and he answered all my questions promptly and courteously. Service time was right as predicted. Great More

by msabill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron, Xavier
Sep 03, 2021 -

AutoNation Honda Dulles responded

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 27, 2021

Got a price quote online, went to test drive, they stuck to the price, we had a deal. Easy peasy. Kevin was great More

by NA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Azizsired
Sep 03, 2021 -

AutoNation Honda Dulles responded

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2021

Thanks to fowad service advisor for the help . He was very helpful and we are glad to get to know him . Thanks thanks thanks ok More

by Hassan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fawad
Sep 03, 2021 -

AutoNation Honda Dulles responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 26, 2021

Great service by Aaron. Check in was smooth and wait time was reasonable time. I was in and out very quickly. Everyone at the dealership was very friendly. More

by Georgie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
Sep 03, 2021 -

AutoNation Honda Dulles responded

Hi Georgie, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2021

Aaron was great to work with. Handle everything great. Got me in and right out. More

by mwilson38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Ortiz
Sep 03, 2021 -

AutoNation Honda Dulles responded

Hi, we're happy to hear you had such a positive experience with Aaron! If you ever need help, just give us a call. Happy motoring!

August 26, 2021

Way too long waiting time even though I made appointments for doing it quick More

by Zain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/A
Aug 31, 2021 -

AutoNation Honda Dulles responded

Hi Zain, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (571) 357-3961 -- we hope to hear from you soon.

August 26, 2021

Everyone at this dealership with some I interacted was so friendly and helpful! I got forthright answers to my questions. I felt that I was engaged in hinest conversations about my options. More

by Jennie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Brent, Scott
Sep 03, 2021 -

AutoNation Honda Dulles responded

Hi Jennie, your satisfaction is our top priority. Please don't hesitate to reach out to us if there's anything more we can do!

...
196
...