AutoNation Honda Dulles

Our most recent experience was a little frustrating. We were told over the phone that the issue we were experiencing would be covered under warranty so we made the appt. At drop-off, the advisor stated th were told over the phone that the issue we were experiencing would be covered under warranty so we made the appt. At drop-off, the advisor stated that the vehicle was out of warranty and that we would have to pay diagnosis fees and had a fairly cavalier attitude. He really wasn't interested in explaining why we were told differently. We asked to speak to a supervisor and Adam stepped in. Things went much smoother from that point and Adam did a great job in helping us through the situation and getting the vehicle repaired and back to us quickly. More

My experience at AutoNation Honda was excellent. My service advisor Fawad Hassan did a great job of explaining my car’s servicing and keeping me updated on the status. service advisor Fawad Hassan did a great job of explaining my car’s servicing and keeping me updated on the status. More

Great Service provided by Fawad Hassan. Maintenance was due and carried out. Repair and replacement of defective part done seamlessly and without question by our service attendant. due and carried out. Repair and replacement of defective part done seamlessly and without question by our service attendant. More

The service department good. I have all of the service done on my 2015 accord there. Sometimes it seems they need to work better with the shuttle service and doing something a little extra for the custom done on my 2015 accord there. Sometimes it seems they need to work better with the shuttle service and doing something a little extra for the customer who has been inconvenienced. More

The entire buying experience was fantastic. The staff was extremely knowledgeable, professional and courteous. I absolutely love my new Civic Sport Touring hatchback! I unreservedly recommend AutoNation Hond extremely knowledgeable, professional and courteous. I absolutely love my new Civic Sport Touring hatchback! I unreservedly recommend AutoNation Honda Dulles to anyone considering buying a new car. The high quality, reliability, and great value of Honda vehicles are well known. Mix those great vehicles with the excellent dealership experience I had AutoNation and you can't go wrong! More

Wednesday me and my son came to this dealership and I was just their to pick up my son’s car but I really loved the costumer services that I decided to buy a car for myself as well and especially thanks to M just their to pick up my son’s car but I really loved the costumer services that I decided to buy a car for myself as well and especially thanks to Mr. Smitty for giving us his time and great service. More

Xavier has been exceptionally helpful in keeping me posted on the service status. He explored all options to get me the best deal possible for the service. posted on the service status. He explored all options to get me the best deal possible for the service. More

I would recommend this dealership to a friend. The service advisors are always helpful and make sure everything is ok before leaving the dealership. Clean and courteous. service advisors are always helpful and make sure everything is ok before leaving the dealership. Clean and courteous. More

Bought a new Accord Touring here in 2019. Really great experience so far. Allana and Adam are rockstars in maintenance. Quick, professional, and truthful. Just had the car serviced with Allana yesterday. experience so far. Allana and Adam are rockstars in maintenance. Quick, professional, and truthful. Just had the car serviced with Allana yesterday. Well done. Never felt pressured from buying the car to using dealer maintenance. Haven't met the new GM, but if they are anything like the GM I met in June/July 2019 then they are a rockstar. Thanks all. More

Great service with good hours, especially for pick up. The service advisors took time to listen to my concerns and explain the issue. Really glad they have shuttle service. The service advisors took time to listen to my concerns and explain the issue. Really glad they have shuttle service. More