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AutoNation Honda Dulles

Sterling, VA

4.7
2,147 Reviews
AutoNation Honda Dulles is the best place for Honda vehicles, used cars for sale, and Honda service in the greater Washington, D.C. area. Our Sterling, VA showroom features one of the largest inventories of new Honda vehicles in the area, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Honda, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Sterling, located just north of the Dulles 28 Centre.
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21715 Auto World Circle

Sterling, VA

20166

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Showing 2,147 reviews

November 06, 2023

Aaron, the service advisor, kept me appraised of the progress on my Honda Odyssey until is was ready for pickup. The drop off and pickup procedures were efficient and got me in and out quickly. The ex More

by wtrice55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Nov 08, 2023 -

AutoNation Honda Dulles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 06, 2023

I have always been very happy with the service I have received at Honda Auto Nation. Aaron Ortiz is my advisor and he is very knowledgeable and explains everything so I know exactly what needs to be don More

by loisbarnum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Ortiz
Nov 08, 2023 -

AutoNation Honda Dulles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 06, 2023

I'm very pleased with service manager Fawad Hassan. He is professional, knows his work, treats me with respect. I will always want to work with him. More

by mlb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fawad Hassan
Nov 08, 2023 -

AutoNation Honda Dulles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 06, 2023

Richard was amazing. Every step of the way, he was honest, fair, and clear. I'm impressed with the dealership, as they refused to sell and release to me a used car withou More

by missonethousandspringblossoms
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Kern
Nov 08, 2023 -

AutoNation Honda Dulles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 06, 2023

We went to see a car and it was so good that we bought it the same day. More

by Ivy
Recommend Dealer
Yes
Employees Worked With
Richard, Kern
Nov 08, 2023 -

AutoNation Honda Dulles responded

Hi Ivy, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 05, 2023

Price was higher than expected and time will tell if the a/c will remain operational next summer. Candice is an absolute pleasure to work with and is a true asset to the Honda Team! More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candice
Nov 07, 2023 -

AutoNation Honda Dulles responded

Hi Michael, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 05, 2023

In June I bought a used car from this irreputable dealer. Within a day or two I found a bunch of issues with the car the salesman, sales manager and finance manager all told me that it would be no problem th More

by Joe G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Pete Walsh, Saad Hanif
Nov 05, 2023 -

Joe G responded

Irrefutable dealer. Not reputable that was a typo.

Nov 07, 2023 -

AutoNation Honda Dulles responded

Hi Joe, thank you for leaving this detailed feedback about your experience with our dealership. Please call our General Manager at (571) 357-3961 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Nov 07, 2023 -

Joe G responded

I already spoke to the GM, Pete Walsh, and all of the resolutions offerer involved me taking significant losses or an offer of $2k for $8k in repairs. Not acceptable. And he never addressed that I came in with a bank pre-approval and strictly prohibited them from running my credit at any other institutions and they put 5 hard inquiries on my credit report which is a FRCA violation. That will also be included in my lawsuit

November 04, 2023

Candace was very helpful and provided excellent service! I plan to come back here in the future. More

by conmadell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace
Nov 05, 2023 -

AutoNation Honda Dulles responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 04, 2023

Very fast service and good customer care with in a responsive manner and detailed explanation of the services provided More

by Ramesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fawad Hassan
Nov 07, 2023 -

AutoNation Honda Dulles responded

Hi Ramesh, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 03, 2023

I have always has wonderful experiences here. With car shopping and maintenance. Staff is friendly and very helpful. More

by vgmaze2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fawad
Nov 05, 2023 -

AutoNation Honda Dulles responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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