AutoNation Honda Dulles

I talked with Brad and got an appointment set up quickly to replace one of our lost key fobs. The key was in stock and properly programmed by the tech crew. I also received a free multi-point inspection w to replace one of our lost key fobs. The key was in stock and properly programmed by the tech crew. I also received a free multi-point inspection while I waited. The price was what was quoted and a little better than I originally expected from my prior research. Thank you for taking care of this for us. More

Xavier did a fantastic job of making the experience of getting my car repaired easy. getting my car repaired easy. More

My experience here is always exceptional and this time was no different. I was greeted quickly, all of the issues were addressed and I got great feedback from Brad who had also checked me in. The service was no different. I was greeted quickly, all of the issues were addressed and I got great feedback from Brad who had also checked me in. The service was exceptional and I love being able to use the online system to schedule an appt. I have already purchased 2 vehicles from this dealership and expect to purchase another next year. More

Quick work while I waited, well explained by the service rep. I questioned whether some of the work was necessary, but agreed to follow Honda recommendations. rep. I questioned whether some of the work was necessary, but agreed to follow Honda recommendations. More

Fantastic support and service every visit! Fixed issues and service in a timely manner! Will be back! and service in a timely manner! Will be back! More

They are the nicest people. I have had several things done for my car that they haven’t even charged me for. So kind and considerate. Aaron is thebest done for my car that they haven’t even charged me for. So kind and considerate. Aaron is thebest More

adam was very knowledgeable,,, with a great sense of humor,,, had my vehicle with updates and ready to go in less than an hour humor,,, had my vehicle with updates and ready to go in less than an hour More

Always a pleasure working with Adam. He gave me a list items that are coming up in order to help me budget. items that are coming up in order to help me budget. More

Fawad is always very upfront and honest in dealing with me. He makes my service experience exceptionally pleasant and convenient. Great dealing with him! me. He makes my service experience exceptionally pleasant and convenient. Great dealing with him! More

Waited two hours after I asked them to check a leaky tire. After two hours they said nothing was wrong with it. I asked them to re-check it and sure enough there was a nail in it. Who misses that? Then tire. After two hours they said nothing was wrong with it. I asked them to re-check it and sure enough there was a nail in it. Who misses that? Then I had to wait another hour for them to patch the tire. One lady was in there and just had her water pump replaced on her truck and she came back because her whole car was flooded with water. The wait times are terrible. They always try to upsell you and sell you stuff you don't need. And they tried to charge me $2000 to fix the air conditioner on my other van several years ago and another mechanic fixed it for $40.I go to MJ at Chantilly Honda! He's so honest and wonderful! More