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AutoNation Honda Dulles

Sterling, VA

Overview
Reviews
Vehicles
4.7
2,147 Reviews
AutoNation Honda Dulles is the best place for Honda vehicles, used cars for sale, and Honda service in the greater Washington, D.C. area. Our Sterling, VA showroom features one of the largest inventories of new Honda vehicles in the area, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Honda, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Sterling, located just north of the Dulles 28 Centre.
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21715 Auto World Circle

Sterling, VA

20166

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Showing 2,147 reviews

November 15, 2023

I came Auto Nation after giving up on having the car serviced at the Honda dealer where I bought it (Fairfax). I was amazed at the difference in which everything was handled. From the initial call fo More

by harmari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Helmke
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Nov 18, 2023 -

AutoNation Honda Dulles responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2023

I paid for a dent protection policy and AutoNation is not honoring it. There is no technician at AutoNation to evaluate the dent and no communication. I will go to another shop to repair the dent at my own c More

by jonespete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam
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Nov 18, 2023 -

AutoNation Honda Dulles responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (571) 357-3961 to discuss what we can do to help.

November 14, 2023

Trading with this dealership was enjoyable, hassle free and reliable. They were flexible and adjusted to my schedule which was very appreciative. More

by manasa
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kumar
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Nov 16, 2023 -

AutoNation Honda Dulles responded

Hi Manasa, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 14, 2023

Service visit was disconnected, impersonal, and cold. Service writer never spoke time me. He just lobbed automated texts at me with additional service recommendations. Without a rationale for the work, i More

by milton.prell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron
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Nov 17, 2023 -

AutoNation Honda Dulles responded

Hi Milton, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (571) 357-3961 to discuss what we can do to help.

November 14, 2023

Exceptionally professional dealership in my experience. Service work is always professionally performed and always completed when promised. More

by gaschanke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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Nov 17, 2023 -

AutoNation Honda Dulles responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

November 12, 2023

The service is great! The only reason that I'm giving 4 stars is that the service took almost over 3 hours...! More

by Vooli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
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Nov 16, 2023 -

AutoNation Honda Dulles responded

Hello, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

November 12, 2023

It’s very helpful in explaining how we will be able to pay .they are friendly and helped us More

by imran_haque07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmad
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Nov 16, 2023 -

AutoNation Honda Dulles responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

Nov 16, 2023 -

imran_haque07 responded

Thanks

November 10, 2023

Fawad is the great service agent. He is compassionate and not force sale you. He gives you realist timeline for your repair. All in all great experience More

by Autoboss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fawad Hassan
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Nov 13, 2023 -

AutoNation Honda Dulles responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 09, 2023

Very nice facility with pretty good coffee, never had any problems get a time slot for service. More

by Prich
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Nov 11, 2023 -

AutoNation Honda Dulles responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 08, 2023

Fast scheduling appointment and quick turn around with professional service and communication throughout the process More

by raschantz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Report | Print
Nov 11, 2023 -

AutoNation Honda Dulles responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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