AutoNation Honda Dulles

I bought my Honda at AutoNation 5 years ago and have had it serviced there since then. I have found them to be excellent with car care, personal attention and explanations about what was being done. There h it serviced there since then. I have found them to be excellent with car care, personal attention and explanations about what was being done. There have been several times that people have gone above and beyond to help me out. Fawad was very helpful in finding information about a service that I had paid for and enabling me to use it. More

Exorbitant and hidden “Misc Fees” applied at the end to my bill that were not communicated about up front. (+$30) I asked the cashier what the charge was for and they said “it is applied to all Customers” my bill that were not communicated about up front. (+$30) I asked the cashier what the charge was for and they said “it is applied to all Customers”. The services they mentioned it represented were seemingly obscure, things I did not ask for and would have declined. Lack of transperency in your charges and fees leave me with a terrible impression of your business and feeling taken advantage of. I have had service performed here for multiple vehicles in the past 10+ years and do not recall these fees. Seems to be a new policy as an income generation scheme that I would encourage you to change to retain loyal customers. Also, my oil change indicators were not reset which I had to do myself. More

My Service Advisor - Richard was friendly and very attentive. I came in to have my front tires changed out and even took care of my concern with my 2nd row seats. Ended up being the Rear Entertainment attentive. I came in to have my front tires changed out and even took care of my concern with my 2nd row seats. Ended up being the Rear Entertainment Controller stuck in tracks, Thank you again Richard! More

My Service Adviser: Ms. Allana is very polite, professional and friendly. The service was very prompt and efficient. The entire Team was excellent. professional and friendly. The service was very prompt and efficient. The entire Team was excellent. More

I highly recommend working with Mazen with any purchase. He is extremely attentive and very knowledgeable. Scott in financing was wonderful and went through everything with us. He is extremely attentive and very knowledgeable. Scott in financing was wonderful and went through everything with us. More

The communication at this dealership is the worst. I purchased a vehicle to include additional packages like the visual protection for interior as well as new tires. Once I purchased the car no one eve purchased a vehicle to include additional packages like the visual protection for interior as well as new tires. Once I purchased the car no one ever called to schedule the appointment. I went back there and talk to used car person who seemed lost. Said he would order the tires and schedule the interior 9 days later nothing. More

Good service and prompt response. Hassle free with a quick in and out. Highly recommend quick in and out. Highly recommend More

Wonderful service! Wayne was the best salesman you could ask for. I’ll be telling all my family and friends to go there. ask for. I’ll be telling all my family and friends to go there. More

Good sales and service teams LOL. That’s all folks. I need six more words. need six more words. More

AutoNation Honda Dulles is an excellent dealership. When I bring my car in for service I am always treated with kindness and respect. My Honda Accord likewise is treated well. Since I purchased the Accord I bring my car in for service I am always treated with kindness and respect. My Honda Accord likewise is treated well. Since I purchased the Accord in 2014 I have always had it serviced at AutoNation Honda Dulles and will continue to do so as long as I own the car. I have never been disappointed with their service. My service advisor, Adam Kearney, is excellent and informs me on needed service. I would not have my car serviced at any other place. More