AutoNation Honda Dulles

The service was fine (emissions test, brake fluid replacement, new battery). It's having phone messages ignored after the service that is surprising, frustrating and unacceptable. replacement, new battery). It's having phone messages ignored after the service that is surprising, frustrating and unacceptable. More

We had smooth transaction, Matthew was friendly and informative about the features of the car informative about the features of the car More

My latest experience continues to be one of great service and excellent customer focus to detail and excellent customer focus to detail More

I'm proud that I had my Honda Passport 2019 from Auto Nation Honda Dulles VA. Since day one after I made my deal with them, I can feel their great care and services to maintain my vehicle in great shape. Nation Honda Dulles VA. Since day one after I made my deal with them, I can feel their great care and services to maintain my vehicle in great shape. Every time I visit the dealership for any service, they always surprise me how they are working hard to provide the best services to their customers. I recommend this dealer when you decide to have Honda. They are always behind you every single moment. More

Service was excellent and timely. I was kept informed of progress on regular basis and everything went fine. progress on regular basis and everything went fine. More

Went for a recall on my pilot I was assigned to Richard as my consultant, he is unprofessional person. He ignores you when you talk didn’t answer you questions and hen I asked him to provide me a loaner as as my consultant, he is unprofessional person. He ignores you when you talk didn’t answer you questions and hen I asked him to provide me a loaner as mentioned in the recall letter that I get from Honda because the car checking will take 2.5 hours as per him . He said that Honda is not providing loaner for recalls si I showed him the letter and then he said there is no loaners available After an hour I went to check on my car, he left for the day another agent helped me and I ask again about a loaner and the other agent said that they provide loaner if I wish Over all good place and bad experience with Richard Richard I hope you read that, please be respectful to people and do your job right because you are representing a great company More

The transaction was good but there was a slight crack on windshield that I did not ask about it and it failed the Maryland inspection test. When I called and asked them to replace my windshield they said th windshield that I did not ask about it and it failed the Maryland inspection test. When I called and asked them to replace my windshield they said they are not responsible for it More

Adam Kearney, our service advisor, has been coordinating service on our Honda cars for years. We trust his advice and always feel that we have been treated fairly. As senior citizens, we appreciate his pa service on our Honda cars for years. We trust his advice and always feel that we have been treated fairly. As senior citizens, we appreciate his patience in answering our questions. He is a valuable employee of Autonation Honda. More

Aaron Ortiz, our service advisor, always takes good care of us at service visits. He's thorough and courteous. of us at service visits. He's thorough and courteous. More