AutoNation Honda Dulles

I generally don't enjoy the process of buying a new car. It's a dance I really dread. But our experience at AutoNation Dulles Honda was quite different from the norm I have experienced in the past. I rea It's a dance I really dread. But our experience at AutoNation Dulles Honda was quite different from the norm I have experienced in the past. I realize the paradigm has changed due to the supply chain shortages impacting the automobile industry - both new and used car inventories, plus parts. But the staff at the dealership was extremely professional and courteous. Everything was upfront and honest, with no hidden agendas. Our sales consultant, Justin Duke, was super to work with and went out of his way to make sure we were able to get exactly the car we desired at a fair price. He has followed up on everything we requested and discussed after the sale. I’d absolutely recommend him to anyone looking for a satisfying auto purchasing experience – a true model of what all sales consultants should be. The sales manager, Sunny Hauue, was professional and straightforward in bringing the sale to conclusion. There was no haggling, just a recognition of what was a fair deal for both parties. I genuinely appreciated the open and frank negotiation. Finally, the financial services manager, James Quaye, made the paperwork expeditious and understandable. The dealership is a beautiful facility – new, clean, and customer friendly. In this age of auto shortages, AutoNation Dulles Honda had the car we desired and gave us a fair deal without an arbitrary pure profit markup that most Honda dealers are applying in this environment. I cannot recommend this dealer and its staff enough to everyone! More

A professional and well organized dealership. Adam was excellent - took care of my service requirements right away. Adam was excellent - took care of my service requirements right away. More

My experience was professional, customer friendly and the wait was not long. I appreciate the consistency each time I visit. wait was not long. I appreciate the consistency each time I visit. More

The dealership and salesperson were very friendly, good listeners to my needs, Overall customer service was excellent (sales and credit dept.) listeners to my needs, Overall customer service was excellent (sales and credit dept.) More

I have been using Auto Nation - Dulles for service for several years. They are always courteous and their drop-off and pick-up procedure is quick. Love the courtesy car wash! Our Service Advisor is usua several years. They are always courteous and their drop-off and pick-up procedure is quick. Love the courtesy car wash! Our Service Advisor is usually Adam. He provides us with honest feedback and patiently answers questions and explains the services being recommended. I highly recommend this dealership. More

My second experience with AutoNation Honda was great and a large part of that was due to the excellent service provided by Adam as service advisor. He understood that I needed the service to proceed as quic a large part of that was due to the excellent service provided by Adam as service advisor. He understood that I needed the service to proceed as quickly as possible due to a family commitment and he made sure that my car received immediate and focused attention. I also appreciated that he explained the recommended services and answered my questions. More

Excellent customer service, excellent communication, speedy service. I appreciated the care they showed, both for my car and for me. Would recommend, and would continue to use them myself. speedy service. I appreciated the care they showed, both for my car and for me. Would recommend, and would continue to use them myself. More

They make me feel really valuable and they listen everything I need and help me to have my car everything I need and help me to have my car More

Great customer service and quick in responding for what work needed to be done. Faswad was great. work needed to be done. Faswad was great. More

Oscar did a great job. Got in early and he got got me out early. Professional. Got in early and he got got me out early. Professional. More