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AutoNation Honda Dulles
Sterling, VA
2,171 Reviews
AutoNation Honda Dulles is the best place for Honda vehicles, used cars for sale, and Honda service in the greater Washington, D.C. area. Our Sterling, VA showroom features one of the largest inventories of new Honda vehicles in the area, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Honda, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Sterling, located just north of the Dulles 28 Centre.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,171 reviews
March 20, 2022
Excellent service experience. Fawad advised that certain services were not necessary and promptly explained two services that he recommended. Very professional, and he set the r Fawad advised that certain services were not necessary and promptly explained two services that he recommended. Very professional, and he set the right expectations in terms of cost and time required. More
by Sue
Employees Worked With
Fawad
March 19, 2022
AutoNation Honda Dulles delivered the best vehicle purchase I have yet to experience. Every individual was top-notch. They each were friendly, knew their jobs, and made the process fast and smooth. purchase I have yet to experience. Every individual was top-notch. They each were friendly, knew their jobs, and made the process fast and smooth. More
by Jacksondiane67
Employees Worked With
Sam
March 18, 2022
Quick, easy, professional no hassle or headache, they understood what service I needed and handled my vehicle as if it was their own. Very happy best service hands down. understood what service I needed and handled my vehicle as if it was their own. Very happy best service hands down. More
by Jamie
Employees Worked With
Sokhan
March 17, 2022
This dealership is really very good ! I took my vehicle in and they performed the services in under 2 hours. The waiting room was comfortable and I enjoyed the drinks. I took my vehicle in and they performed the services in under 2 hours. The waiting room was comfortable and I enjoyed the drinks. More
by mraees43
Employees Worked With
Alanna Baylor
March 17, 2022
After dropping off my car that I bought new at Honda Dulles, I couldn’t get an update for a week after calling daily. I was tossed around and promised calls that I never received. The service manager Dulles, I couldn’t get an update for a week after calling daily. I was tossed around and promised calls that I never received. The service manager didn’t return my calls and emails for over a week after I vented about how dissatisfied I was. They said the problem was a bad starter that was fixed and I had to pay for it after only 50K. After I got the car back the same problem still existed. They eventually got it fixed after a great deal of hassle. I wanted a full refund for all the run around and the fact that my service advisor and the service manager didn’t return my calls or give any kind of updates. After escalating even further tot the Service Director I was offered $375 toward my next repair or a $200 check of the almost $800 I spent. I took the $200 since I will never step foot in that place again. It was really just a slap in the face for all the aggravation I went through and was not even worth my time complaining. I will never return to this poor excuse for a dealership and shop for any kind of repair and will certainly not be buying my next car here. Steer clear of this place! More
by arwaldren
Employees Worked With
George Sands
March 16, 2022
I came here twice for tires and they were quick, efficient, informative all throughout their process, and not one bit pushy. Friendly, happy team full of transparent work. efficient, informative all throughout their process, and not one bit pushy. Friendly, happy team full of transparent work. More
by taylor.hallagan
Employees Worked With
Adam Kearney
