AutoNation Honda Dulles

We purchased a 2022 Honda CRV-Great service! Wayne went above and beyond :) When we arrived the car was already washed, gassed up and ready to go. Wayne gave a very thorough explanation of the c Wayne went above and beyond :) When we arrived the car was already washed, gassed up and ready to go. Wayne gave a very thorough explanation of the cars features before our test drive. Upon returning from our test drive, paperwork was ready to go. We also had a rental car we thought we would have to drive miles to return but Wayne had enterprise come to the dealership to pick up for us! Pleasant, painless experience. More

I had no appointment, I just came in to check my tires, battery and fluids because my car was sitting for a while. , they topped off my fluids and adjusted my tire pressure. I expected to be waiting for a battery and fluids because my car was sitting for a while. , they topped off my fluids and adjusted my tire pressure. I expected to be waiting for a while but I was in and out in no time! Always a pleasure! Thanks Adam Kearney and the Service Team. More

The time we had with David Sakafish was well worth coming into the Honda Dealership. His attitude and demeanor was delightful, individuals like David make the experience of car shopping a little less stressf into the Honda Dealership. His attitude and demeanor was delightful, individuals like David make the experience of car shopping a little less stressful and hectic. I'm assuming he is one of your better employees, because of his knowledge about the car and the procedures of buying the car he made the process so much easier and understandable. Thank You, David and Iris Austin More

Excellent sales team all around. Great service and personalized attention, reagardless of what you're buying. Very clean, nice and friendly place. Will definitely recommend to friend Great service and personalized attention, reagardless of what you're buying. Very clean, nice and friendly place. Will definitely recommend to friends and family. More

I have taken my car to the dealership for upkeep work since I bought it there and I have always been treated very nice and the work was done very efficiently. Will continue to use their service since I bought it there and I have always been treated very nice and the work was done very efficiently. Will continue to use their service More

Well operated, friendly folks. I recommend it for its service and kind atmosphere. The process was very simple and straight forward. I recommend it for its service and kind atmosphere. The process was very simple and straight forward. More

Easy online appt setup. Great communication and understanding of my maintenance request from my Service Writer, Adam and Tech Steve, both of which I have used for many year Great communication and understanding of my maintenance request from my Service Writer, Adam and Tech Steve, both of which I have used for many years. Really appreciate everyone respecting my "do not move the seat" request. Work completed in a timely fashion, reviewed invoice and easy check out. More

AutoNation Honda Dulles service is very poor and worst customer experience. I have been servicing my car for 5 years with AutoNation Honda Dulles. After pointing the mistake in badly serviced break and customer experience. I have been servicing my car for 5 years with AutoNation Honda Dulles. After pointing the mistake in badly serviced break and rotors(even after technician did the inspection. )Tuns out only break pads were changed and not the "Resurface or replace rotors" but I was charged for both the services. Service manager-Jorge Sands showed very bad attitude and was not co-operative at all. Very bad customer service. More

I have been coming to Honda Dulles for 15 years and 2 cars.....The service is exceptional. I drive 35 minutes to get there and bought my 2nd car bc the service on the first was so great. In particular, A cars.....The service is exceptional. I drive 35 minutes to get there and bought my 2nd car bc the service on the first was so great. In particular, Adam Kearney is wonderful. More

I’ve only used this dealership for service, but every time they have been excellent! time they have been excellent! More