AutoNation Honda Dulles

Oscar was efficient and professional during the intake processing and kept me informed throughout. The required servicing was what we expected and was completed in good time. Overall a typically good expe processing and kept me informed throughout. The required servicing was what we expected and was completed in good time. Overall a typically good experience with this dealership. More

The service was timely done and keeping me informed of what is needed for the car. what is needed for the car. More

Great service - fast and efficient! Will return next time I need service for my Honda! Will return next time I need service for my Honda! More

Fawad was prompt, courteous and efficient. I turned my vehicle in the evening before and he called me early the next day to review the issues. He asked when I needed the car, and exceeded th I turned my vehicle in the evening before and he called me early the next day to review the issues. He asked when I needed the car, and exceeded those expectations. Thank you Fawad! More

Demetrius was awesome! He was very friendly and took care of me in a timely manner. He also got me the best price! Thanks for all your help, because of Demetrius I will be He was very friendly and took care of me in a timely manner. He also got me the best price! Thanks for all your help, because of Demetrius I will be back. More

I was very happy with the services when I purchased my car. Will definitely recommend this dealership to all of my friends. car. Will definitely recommend this dealership to all of my friends. More

Skeptical of returning to this dealer for our cars service. I had mentioned that in addition to getting an oil change, I wanted for the muffler to be checked because it was making noises, as if it was service. I had mentioned that in addition to getting an oil change, I wanted for the muffler to be checked because it was making noises, as if it was loose or had lost a clamp (of some sort), After waiting almost two hours, the service advisor came to explain other "recommendations" but nothing was said about my complaint of the noise coming from the muffler, until I asked, he said that he will check with the technician. At checkout, two and half hours later from checking in, again, nothing was said about the muffler. Until I asked again. Service advisor said that was nothing wrong with it... I settled the bill, my car was already on the exit line, when I started the engine, the noise of the muffler was loud, and got worst as I drove away. I was just on time to get to work (DC) so I couldn't comeback to show the service advisor of how noticeable the noise was. It felt that the advisor and the technician ignored my request. Similar experiences in the past few visits, and after several thousands of dollars spent at this dealer in the last few years, one thing has been consistent, poor service. It is time to return to the Tysons dealer perhaps. More

Richard made our visit worthwhile. We brought home the car the family wanted. After a test drive, he said we will be able to bring home the car if we want to. We do not expect that we We brought home the car the family wanted. After a test drive, he said we will be able to bring home the car if we want to. We do not expect that we will be able to bring home a new car. Even it took some time to process the papers. Richard made it happen. He gave me a great price trading my old car. I will recommend Richard and the dealership to my friends. More

Friendly, honest, professional. Place clean, Covid prevention is good. Everything is convenient for all customers. Place clean, Covid prevention is good. Everything is convenient for all customers. More

I recently purchased a used vehicle with Autonation Honda Dulles. The vehicle was found on a google search and caught my eye immediately. The website was easy to navigate and shows everything you need to kno Dulles. The vehicle was found on a google search and caught my eye immediately. The website was easy to navigate and shows everything you need to know about the vehicles you're interested in. I entered my information and received a call right back from the Dealership. Sam W. was the sales rep that I worked with. I was able to get an appointment the next day and test drove the car. I was set on purchasing this vehicle, so I was ready to finish the paperwork and take the car home. The process was long, like any car-buying process. For used vehicles, they will not budge when it comes to negotiation (but their vehicles are priced lower than most dealerships). I also traded in my car and received a fair price for a vehicle that had a dent from an accident. A few disappointments, the sales rep did not explain/walkthrough the features of the vehicle I purchased at all (luckily, I did my research), the financial reps were also unresponsive after the vehicle was purchased. Overall, I had a decent experience and happy with my vehicle. More