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AutoNation Honda Covington Pike - Service Center

Memphis, TN

4.7
500 Reviews

500 Reviews of AutoNation Honda Covington Pike - Service Center

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September 20, 2021

Great service! Very quick and easy! Terrel was great and very nice. I will definitely be back! More

by Elizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TERRELL
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Sep 26, 2021 -

AutoNation Honda Covington Pike responded

Hi Elizabeth, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

September 20, 2021

My advisor Pamela Littlefield was very helpful and greeted me with a smile. I will be returning for future service on my Civic. More

by Durwin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pamela Littlefield
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Sep 26, 2021 -

AutoNation Honda Covington Pike responded

Hi Durwin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 17, 2021

It was a great experience and with great customer service. We are satisfied with our visit. More

by mjtull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Shaffer
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Sep 25, 2021 -

AutoNation Honda Covington Pike responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 14, 2021

Excellent, speedy service, nice people, very helpful, clean atmosphere, sent me on my way with everything fixed at a reasonable cost More

by dlindsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Farmer, Larry Murphy, Mary Shaffer, Terrance Wilkins, Trent Dorsey, Ervin Herron, Gary Bland
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Sep 17, 2021 -

AutoNation Honda Covington Pike responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 14, 2021

They are very professional! Took a lil extra time but got the job done right. More

by Uraswant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
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Sep 17, 2021 -

AutoNation Honda Covington Pike responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 14, 2021

My Experience was very good and the customer service team ( Rachel ) was out standing and thanks to Rachel the Team gat me in and out in under 2 hours More

by john e thomas
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rachel, Terrance Wilkins
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Sep 17, 2021 -

AutoNation Honda Covington Pike responded

Hi John, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 13, 2021

Dashboard lights indicated that several safety systems and power steering were failing in my 2019 Ridgeline. They quickly diagnosed a battery failure and offered several options for replacement. More

by bobp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Dorsey
Report | Print
Sep 15, 2021 -

AutoNation Honda Covington Pike responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 13, 2021

Friendly staff. Great communication. Took a little longer than i thought but staff was very nice and gave me 10% off. Terrell did a great job communicating with me throughout the entire waiting period. More

by jonroser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell
Report | Print
Sep 17, 2021 -

AutoNation Honda Covington Pike responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 13, 2021

Rachel in service was very helpful. I’ve been leasing cars from them for over 20 years & Trent Dorsey is my contact More

by cameronh50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Dorsey
Report | Print
Sep 17, 2021 -

AutoNation Honda Covington Pike responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 10, 2021

They tried to charge me for something I didn’t need then tell me the warranty I purchased wouldn’t cover the part I didn’t need that the tried to sale me More

by Ddcollins4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None of these people
Report | Print
Sep 15, 2021 -

AutoNation Honda Covington Pike responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Covington Pike. If you'd like, please contact our General Manager at (901) 209-1283. We'd appreciate the chance to make your experience a positive one.

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