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AutoNation Honda Covington Pike - Service Center

Memphis, TN

4.7
498 Reviews

498 Reviews of AutoNation Honda Covington Pike - Service Center

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November 08, 2021

Service department greeted me and made sure all work needed done was addressed. Work was completed in a timely manner. More

by jwcaste
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
Nov 10, 2021 -

AutoNation Honda Covington Pike responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 05, 2021

My appointment was right on time. The service was very fast. Everyone was extremely friendly. More

by Thedudebro901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell wilkerson
Nov 08, 2021 -

AutoNation Honda Covington Pike responded

Hi, we are so happy to read such a great review about AutoNation Honda Covington Pike! Thank you, and have a fantastic day!

November 03, 2021

Very clean, nice people, welcoming atmosphere , the staff was very knowledgeable, nice variety of cars More

by Mandy Cooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department- Rachel
Nov 06, 2021 -

AutoNation Honda Covington Pike responded

Hello Mandy, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 03, 2021

They give clear information about your auto when I bring my car in. They let me know when the tire tread is very low and need to replace. Over all they have given me good service. Keep up the good work! On More

by Becky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Smith she has good customer service attitude., Terrance Wilkins
Nov 06, 2021 -

AutoNation Honda Covington Pike responded

Hello Becky, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 03, 2021

The staff in the Service Department are friendly and listen to your concerns. I needed to get out by a certain time for another important appointment. They got all my work done, figured out the electric More

by Eej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela - Service Department
Nov 06, 2021 -

AutoNation Honda Covington Pike responded

Hi, we appreciate you taking the time to leave us a response! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 02, 2021

Everyone was very professional and promt. They made sure I was taken care of and answered any questions I had. I think my advisor was Rachel, she was awesome!!! Great personality and good customer skills. I More

by veronicamiller71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
Nov 06, 2021 -

AutoNation Honda Covington Pike responded

Hi Veronica, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 01, 2021

Good and did not have to wait too long. Just wish they had reset my oil life and put in a new sticker More

by Mjbhappy58@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell
Nov 03, 2021 -

AutoNation Honda Covington Pike responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

October 31, 2021

Excellent service. I believe it Me Terrell rest handled the service for my car. This will always be where I will in the future. More

by Blondellphillips1927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell
Nov 03, 2021 -

AutoNation Honda Covington Pike responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 30, 2021

They couldn't figure out how to apply the outstanding recall so I have to go back. This is not at all convenient. Also, as soon as I got home I got a low tire pressure notice and had to go back. This was More

by Kitten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pam
Nov 03, 2021 -

AutoNation Honda Covington Pike responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (901) 209-1283 when you can so we can address this situation directly. Thank you and have a great day.

October 29, 2021

Terrell has always provided excellence customer service! He always remembers me when I come in for a service visit. More

by tnawms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Wilkerson
Nov 02, 2021 -

AutoNation Honda Covington Pike responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Covington Pike. Thank you, and have a fantastic day!

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