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AutoNation Honda Covington Pike - Service Center

Memphis, TN

4.7
499 Reviews

499 Reviews of AutoNation Honda Covington Pike - Service Center

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December 15, 2021

This Honda Dealership has always been very clean and I am always pleased with the service and amount of time it takes to service my vehicle More

by biancasmith88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Wilkerson
Dec 16, 2021 -

AutoNation Honda Covington Pike responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

December 13, 2021

The service was great, Terrell did a fantastic job on taking care of us. kept me in the loop and car was done on time. I don't the name of the technician but kudos to them also. Second time I have dealt More

by AdStad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell is the only name I have.
Dec 14, 2021 -

AutoNation Honda Covington Pike responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 11, 2021

Courteous and easy to work with. Rachel called me several times to confirm work to be done that wasn't discussed when I brought the car in. I would recommend this service center. More

by carolbhamm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
Dec 13, 2021 -

AutoNation Honda Covington Pike responded

Hello, we are pleased to hear you had such a positive experience with us! Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Honda Covington Pike and we hope to be of service again in the future. Have a great day!

December 09, 2021

Very friendly explained what my service my car was getting nice waiting room answered all my questions good experience More

by mfrmn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
Dec 13, 2021 -

AutoNation Honda Covington Pike responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 09, 2021

I find all the personnel helpful and polite. They are very cooperative. I appreciate having a comfortable place to wait while my car is serviced. I have never had a problem or a need that was not discuss More

by denese.shumaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
December 07, 2021

The woman who assisted me was Rachel Smith. She was outstanding. She was very professional but also very kind and personable. The service ended taking longer than expected because I needed some addit More

by ghshiba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Smith (Service Department).
Dec 10, 2021 -

AutoNation Honda Covington Pike responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. It is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 06, 2021

Great customer service . Treat you like family . They always make sure you’re good . Will return !! More

by TBeard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell and Rachel
Dec 10, 2021 -

AutoNation Honda Covington Pike responded

Hi, we are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 04, 2021

Great service and excellent customer care. Service was fast and efficient and the staff was very friendly More

by miltondarby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Murphy, Mary Shaffer, Terrance Wilkins, Ervin Herron
Dec 06, 2021 -

AutoNation Honda Covington Pike responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

December 03, 2021

Very great service- was greeted immediately. Rachel got my car ready, and I was out the door in minutes! More

by Sarahill448
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
Dec 06, 2021 -

AutoNation Honda Covington Pike responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

December 03, 2021

AutoNation Honda Covington Pike offers outstanding customer service. I choose to come to this dealership versus others in town because of the way I am treated. Terrell Wilkerson always ensures my car More

by AG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Wilkerson
Dec 06, 2021 -

AutoNation Honda Covington Pike responded

Hello, we are pleased to hear you had such a positive experience with us. It means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

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