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AutoNation Honda Covington Pike - Service Center

Memphis, TN

4.7
499 Reviews

499 Reviews of AutoNation Honda Covington Pike - Service Center

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January 21, 2022

Pam did well writing up my service requests and advised an alignment due to condition of my tires. The alignment provided before and after measurements which showed that it was indeed out of alignment. More

by tlsnider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Littlefield
Jan 25, 2022 -

AutoNation Honda Covington Pike responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 21, 2022

Great, excellent Customer Service, always enjoy visiting the Team there. I will keep returning there for the smiles and care. More

by Miwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Wilkins
Jan 25, 2022 -

AutoNation Honda Covington Pike responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 20, 2022

Customer service is friendly, full of energy, and attentive. They get you in and out as soon as possible. More

by Jmoffett93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
She’s not listed but is always very sweet.
Jan 23, 2022 -

AutoNation Honda Covington Pike responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 20, 2022

The service was impeccable with regards to timely and great customer service. I am very satisfied with the service that I received. More

by MrsCaramel1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Wilkins
Jan 25, 2022 -

AutoNation Honda Covington Pike responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 20, 2022

I always have a great experience when I visit auto nation located at 1990 Covington pike. The service is excellent and the service reps are always helpful. I’m always greeted with a smile. I love it there. More

by veronicamiller71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Dorsey
Jan 23, 2022 -

AutoNation Honda Covington Pike responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

January 17, 2022

Service Advisor :Racheal Smith is always a warm welcoming customer server.AutoNation Honda Covington Pike have been taking good care of me every since I bought my 2021Honda Odessey.Thank you!!!!! More

by Leslie Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racheal Smith
Jan 20, 2022 -

AutoNation Honda Covington Pike responded

Hello Leslie, thank you for taking the time to share your feedback with us. We are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help. Have a great day!

January 17, 2022

This dealership is a great place to get service and I have no complaints against them. More

by Rita Neal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Wilkins
Jan 20, 2022 -

AutoNation Honda Covington Pike responded

Hello Rita, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything! Have a great day!

January 16, 2022

#1 - Before I got home, my Tire Pressure light came on. #2 - My car pulls to the right. #3 - The new windshield wipers are hitting my right side window edge. Too long. I will call on Monday to go More

by pqhigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None of above
Jan 20, 2022 -

AutoNation Honda Covington Pike responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (901) 209-1283 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

January 16, 2022

My service writer Pam went out of her way to get my car repaired quickly in a difficult situation. Everyone there is so knowledgeable and friendly so I will always come back. More

by Jeff17726
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Littlefield
Jan 19, 2022 -

AutoNation Honda Covington Pike responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 14, 2022

very professional, clean environment, I bought my car at this dealership and will continue to use them for service. More

by lisa_glass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Littlefield, Terrance Wilkins
Jan 18, 2022 -

AutoNation Honda Covington Pike responded

Hello Lisa, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Have a great day!

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