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AutoNation Honda Covington Pike - Service Center

Memphis, TN

4.7
500 Reviews

500 Reviews of AutoNation Honda Covington Pike - Service Center

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September 12, 2023

Rachel helped greatly. I appreciate it very much. She was super helpful. Thanks so much More

by chadwickcarter1186
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeAndre
Sep 15, 2023 -

AutoNation Honda Covington Pike responded

Hi, we are pleased to hear you had such a positive experience with us! We hope to see you soon!

September 10, 2023

Terrell Wilkerson was sooo nice when we brought our car in for an oil change. More

by psmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrell Wilkerson
Sep 14, 2023 -

AutoNation Honda Covington Pike responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Covington Pike! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 07, 2023

The staff is extremely professional, helpful, and courteous. And most importantly they do great work. Sometimes it takes a while, but they are consistently on point. More

by Achinn82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrell
Sep 10, 2023 -

AutoNation Honda Covington Pike responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any further questions, please give us a call. We're always happy to help!

September 01, 2023

Horrible Services I had to call and check on my car. they had it for six days . Didn't give any coupons as was stated to me. Told me it would be ready in three days no almost seven. More

by hmentrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Everyone the person that suppose to have work for I had to call him about car .he texted me one time
Sep 05, 2023 -

AutoNation Honda Covington Pike responded

Hi, we regret your experience with us here but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1283 to discuss what we can do to help.

Sep 05, 2023 -

hmentrell responded

Yes I would like to talk with the GM ,I call and left a Message.Waiting on him to respond back to me. About my horrible Services.I payed 4,222.54 to get my car fixed and I smell antifreeze,and call about that no response.Someone suppose gave call back no call yet I'm a very unhappy customer.

August 31, 2023

I have a great experience getting my car serviced. I had an appointment and it didn't take long for my oil change. Everyone was nice and courteous More

by alicerobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrell
Sep 04, 2023 -

AutoNation Honda Covington Pike responded

Hello , thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 24, 2023

Always great and fast service for my vehicle. Rachel is always pleasant and very helpful. More

by igm84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
Aug 29, 2023 -

AutoNation Honda Covington Pike responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 14, 2023

The customer service was really helpful and kind and the services were done well and quickly. More

by shswim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
Aug 17, 2023 -

AutoNation Honda Covington Pike responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 14, 2023

I bought my first Civic from this dealership in 1992. Back then, it was known as Dobbs Brothers Covington Pike Honda. Now it’s AutoNation, offering the same level of excellence in all they do. More

by Capparelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
Aug 17, 2023 -

AutoNation Honda Covington Pike responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 12, 2023

The Assistant Manager provided excellent customer service. She explained in detail what was needed.Great job! More

by Kmelvin692003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
Aug 15, 2023 -

AutoNation Honda Covington Pike responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 07, 2023

EXCELLENT EXPIRIENCE WITH CUSTOMER SALES TEAM. , 10 OUT OF 10 ON CSR DEPARTMENT. RACHEL WENT OUT OF HER WAY TO ACCOMMODATE MY CAR SERVICE TO MY WORK SCHEDULE, THANK U RACHAEL!! UR THE BEST. More

by Jgonzjon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RACHAEL
Aug 11, 2023 -

AutoNation Honda Covington Pike responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!