AutoNation Honda Covington Pike - Service Center

Everyone is very nice and I was helped very fast for my Appt. The Man who I talked to at the service desk was very nice and helpful. He told me the exact time that it would take to service my vehicle. I Appt. The Man who I talked to at the service desk was very nice and helpful. He told me the exact time that it would take to service my vehicle. I was very happy to be told that I had 4 more oil changes and tire rotations that would be free that I had already paid for when I purchased my car. I am so glad that they have this in the computer. More

Great service the person that helped me her name is Rachel. Absolutely nice, respectful, honest and she helped save me money because I went in thinking it was something so small and it turned out to be Rachel. Absolutely nice, respectful, honest and she helped save me money because I went in thinking it was something so small and it turned out to be something else. She took initiative in saving me money. I thank her for that in a time where everyone one seems to be looking out for themselves. More

The waiting room is large enough to have adequate separation from others waiting..Table and chairs are excellent for my computer work. Restrooms are clean and nice..Appointment times are true to sch separation from others waiting..Table and chairs are excellent for my computer work. Restrooms are clean and nice..Appointment times are true to schedule and I'm not there all day. Thanks! More

Courteous and professional staff that made me feel comfortable although I had an appointment I stayed there 2 hours for an oil change comfortable although I had an appointment I stayed there 2 hours for an oil change More

The employees are very responsive to any concerns. They are knowledgeable, and can check out my concern in a timely manner. They are knowledgeable, and can check out my concern in a timely manner. More

They were very friendly and the wait was not too long. Pamela was very nice to work with. Pamela was very nice to work with. More

Customer service was great. Finished in less time than estimated, and explained everything to a T. Finished in less time than estimated, and explained everything to a T. More

Customer service always Perfect. Very knowledgeable. Explaining everything that I needed and didn't need. GREAT!! Very knowledgeable. Explaining everything that I needed and didn't need. GREAT!! More

AutoNation reached out to me for an oil change that I needed, that's nice. Pamela Littlefield was friendly and had me checked in quickly, checked out quickly when the service was finished. needed, that's nice. Pamela Littlefield was friendly and had me checked in quickly, checked out quickly when the service was finished. More

I always have a great experience with AutoNation. Rachel is the best! I was able to get in and out quick. Rachel is the best! I was able to get in and out quick. More