AutoNation Honda Covington Pike - Service Center
Memphis, TN
499 Reviews of AutoNation Honda Covington Pike - Service Center
I’ve had numerous issues with the new staff. Some of the team do not seem to be knowledgeable and are not customer friendly. It’s difficult to get answers to questions about the policies . Some of the team do not seem to be knowledgeable and are not customer friendly. It’s difficult to get answers to questions about the policies . More
Yes everyone was very nice. The service adviser came in and talked with me and explained it could be 3-4 hours if I wanted them to take the door apart and I told him it was wha The service adviser came in and talked with me and explained it could be 3-4 hours if I wanted them to take the door apart and I told him it was what it was but we needed to know about the rattle/ He went out and was back in about 45 minutes and said they could not find anything. I appreciate them checking and let me know so fast. but the rattle was back as I was driving home. By theway your way out of the service area is not customer friendly and no one advised me how to get out ogit.. More
The service staff is excellent. I followed them from another dealership. They don't try to upsell and address my service needs. Terrell Wilkerson is fantastic and why I return for o I followed them from another dealership. They don't try to upsell and address my service needs. Terrell Wilkerson is fantastic and why I return for ongoing maintenance for my Accord. More
AUTO NATION HONDA WAS VERY CLEAN. THE SERVICE WAS AWSOME.THE REPRESTIVE WAS FRIENDLY,CONCERN ABOUT MY CAR AND OFFER ME COFFEE AND DOUGHNUTS THE SERVICE WAS AWSOME.THE REPRESTIVE WAS FRIENDLY,CONCERN ABOUT MY CAR AND OFFER ME COFFEE AND DOUGHNUTS More
They were amazing. The really care about their customer. The atmosphere was so pleasant. Thumbs up at satisfying your customers. The really care about their customer. The atmosphere was so pleasant. Thumbs up at satisfying your customers. More
Everyone is very nice and I was helped very fast for my Appt. The Man who I talked to at the service desk was very nice and helpful. He told me the exact time that it would take to service my vehicle. I Appt. The Man who I talked to at the service desk was very nice and helpful. He told me the exact time that it would take to service my vehicle. I was very happy to be told that I had 4 more oil changes and tire rotations that would be free that I had already paid for when I purchased my car. I am so glad that they have this in the computer. More