AutoNation Honda Covington Pike - Service Center

Love Going to Auto Nation my service rep Rachel has the sweetest and pleasant attitude sweetest and pleasant attitude More

Upon arriving for the scheduled oil change, the employees in the service department were very helpful in telling me what to expect and how quickly it could be accomplished. Each time I have been back for se in the service department were very helpful in telling me what to expect and how quickly it could be accomplished. Each time I have been back for service, the technicians have tried to explain just what needed to be done and the time for each section. I believe it is why my family has been satisfied with this dealership for many years. More

I have purchased 2 vehicles from this location. My first experience was better than my second. I would rate them as average. My first experience was better than my second. I would rate them as average. More

Excellent service, as always. Terrell Wilkerson in the service department has customer satisfaction ingrained in everything he does! Terrell Wilkerson in the service department has customer satisfaction ingrained in everything he does! More

Very friendly, polite and showed outstanding customer service. I look forward to bringing my vehicle back when service is needed. service. I look forward to bringing my vehicle back when service is needed. More

I was pleased with my service at the dealership! Everything was done efficiently and I got the recommendations I needed for my car. Overall, great experience! Everything was done efficiently and I got the recommendations I needed for my car. Overall, great experience! More

My appointment was 1 p. m. I arrived on time. Went into office and was told I would need to see Pamela Littlefield, who was busy with another customer. In the past, one of m. I arrived on time. Went into office and was told I would need to see Pamela Littlefield, who was busy with another customer. In the past, one of the other available employees would take care of you. I waited for at least 10 minutes before being acknowledge by Pamela as I stood and finally found a chair. The service was fine but the initial encounter was unpleasant. The 2 employees, who had no customers could have found me a chair or suggested I go into the lounge area and they would come and get me when Pamela was available. If Honda is going to put cameras on cars work on lowering the price of recalibration of these cameras. More

Great service from Rachel and very on time for service. Hope to have this service rep again Hope to have this service rep again More

Always fast, reliable, and honest. Went here to fix the mistakes valvoline made to my transmission during a oil change. Thank you Honda. You've never let me down. Went here to fix the mistakes valvoline made to my transmission during a oil change. Thank you Honda. You've never let me down. More

Mr. Wilkerson provided excellent customer service as always. He always keep me abreast of the work needed on my car. He is awesome at what he does. He is the main reason why I switched from Honda 385 to always. He always keep me abreast of the work needed on my car. He is awesome at what he does. He is the main reason why I switched from Honda 385 to Covington Pike. More