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AutoNation Honda Covington Pike - Service Center

Memphis, TN

4.7
499 Reviews

499 Reviews of AutoNation Honda Covington Pike - Service Center

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June 01, 2022

Good service dept on this last Tuesday. They were kind and got me in and got me right out. I thought the waiting room was clean and so was the bathroom. I get the same lady to check me in More

by wendy hemmingway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
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Jun 02, 2022 -

AutoNation Honda Covington Pike responded

Hi Wendy, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 31, 2022

Good service dept this past Saturday for my 2021 Honda HRV. Good job by tech and Rachel. More

by Tracie Easterwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel
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Jun 01, 2022 -

AutoNation Honda Covington Pike responded

Hi Tracie, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 30, 2022

Very pushy telling me I needed to have extra services done on my car when I only have 30,000 miles on it. It pissed me off More

by Elizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The service manager don’t know the name
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May 31, 2022 -

AutoNation Honda Covington Pike responded

Hi Elizabeth, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1283 to discuss what we can do to help.

May 30, 2022

I had an issue with a dashboard warning on my 1 year old Honda CR-V. Pam L. Got me in and the sensor was ordered and replaced in only 2 days. Everyone was very helpful and kind. More

by Paula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Littlefield and Shelby
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May 31, 2022 -

AutoNation Honda Covington Pike responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 30, 2022

Very satisfied with the trustworthy and prompt service that we always receive from AutoNation Honda Covington Pike! More

by Leah.M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Littlefield
Report | Print
May 31, 2022 -

AutoNation Honda Covington Pike responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 30, 2022

I received fast and friendly service when dropping off and picking up my vehicle. Very pleased! More

by caroline.utley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell
Report | Print
May 31, 2022 -

AutoNation Honda Covington Pike responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 28, 2022

The service advisor Rachel Smith was helpful in every way possible making sure my experience was top notch. More

by damedugger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
Report | Print
May 31, 2022 -

AutoNation Honda Covington Pike responded

Hi, We are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 31, 2022 -

damedugger responded

Yes I will definitely be back.

May 27, 2022

Easy and timely warranty recall repair. Friendly and professional service writer. Overall a good experience. More

by Cabin man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Wilkerson
Report | Print
May 29, 2022 -

AutoNation Honda Covington Pike responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 27, 2022

Honda always has excellent and friendly service. I wouldn’t purchase a vehicle anywhere else! More

by andeener
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Wilkerson
Report | Print
May 27, 2022 -

andeener responded

Honda always have excellent and friendly service! I wouldn’t purchase a vehicle anywhere else!

May 26, 2022

Great experience with Rachel Smith; quick service; pleasant staff members. I will be back soon. More

by southmem2570
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
Report | Print
May 28, 2022 -

AutoNation Honda Covington Pike responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

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